Access your Sandals Select Rewards account on the go with the new Sandals & Beaches app. Features of the app include... - The ability to view current membership levels, number of nights to get to the next level, Sandals Select member ID & total point balance - Stay up to date with the latest Sandals Select news, exclusive events and special offers made only available to members - Track your points earned and redeemed on past and future stays - View total amount of Sandals Select points pending on your account - Vacation details will be right at your fingertips allowing guests to view vacation details such as booking number, resort name, travel dates for both future and past trips to Sandals and Beaches Resorts - Check out your room category before even stepping foot in it. The Sandals & Beaches app will display images of Sandals/Beaches Resorts and the room category booked for the upcoming trip - Make all your friends jealous, the Sandals & Beaches app allows you to share your vacation information through social media channels - Enhance your resort experience by being able to fill out your Butler preferences to help personalize your service when booking a butler-level suite - After you travel we want to hear from you, guests will have the ability to provide valuable feedback by submitting a survey post travel
Ruined Anniversary
We are on day 4 of our 10 day anniversary dream trip and Sandals ruined our 20 year anniversary last night. We paid $1000 for romance package and not one thing went as promised. They did not bring the champagne. They refused the spa treatment we signed up for at the cabana and said we had to go inside to get the leg and feet massage as we signed up for. Worst of all though the escort never showed up at the designated meeting place to take us to our candlelight dinner . We ended up having to eat a hamburger and fried fish at the pub on our 20 year anniversary. VERY poorly run facility as so many other issues outside of this also to discuss. I have over 1500 nights with Marriott and know what good looks like. Never again at a sandals
Sandals App
Very unstable Have been trying for weeks. Just came up today.
Sherri Keil
We haven’t been able to get a reservation at any of the restaurants at a reasonable time! Choices have been, 5:30 or 8:30! We tried making reservations since we arrived, we heard that other people have had the same problem!
Staff
Not friendly n definitely do not care about customer
Scents of Love Couples Massage
WOW! We had a Couples Massage at Sandals Royal Curacao and it was amazing. Our therapists Nathaly and Lakami did a wonderful job! It was a lovely experience that we will not forget!
Never loads vacation destinations
You can book anything on the app
App never works
I have had the app loaded for about 2 months and whenever I tap on a destination I just get a circle that looks like it is loading but nothing ever happens. I have the latest version of the app and the latest software upgrade on my iPhone 14 Pro Max. I came to the reviews to see if others have this problem with the app and all the reviews are about the resorts themselves. Which is pointless. I may just book another resort because I’d like to be able to actually use the app I’m booking for.
We are continuously updating the Sandals & Beaches app. This version includes improvements to enhance user experience.
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