United StatesThe ParkDSM app, powered by ParkMobile, provides a convenient way to pay for parking in Des Moines, Iowa, using your mobile phone. Registering is free and takes less than two minutes to join. The ParkDSM app takes the stress out of parking. No more searching for coins. No worries about an out-of-service parking meter. With the ParkDSM app, starting your parking session takes just a few seconds. You can use the app in over 500 other cities across the country, including Boston, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, Houston, Minneapolis, Pittsburgh, Philadelphia, and more. Why Use ParkDSM? • Skip the meter and easily pay for parking from your mobile device • Extend your parking duration remotely from the app • Get alerts so you know when your parking session is going to expire • Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities •. Find areas of the city where there is available parking and avoid areas where there’s no parking How to Set Up Your Account • Download the ParkDSM app and create an account with your email address and password • Enter your license plate number and the state where your vehicle is registered • Add your method of payment and start using the ParkDSM app How It Works On-Street and Off-Street Parking: • Enter the zone number on the posted signs around the meter • Select the amount of time you want to park and confirm your information • Touch the “Start Parking” button to begin your parking session • Extend time in the app if you are running late App Features • Customizable notifications delivered via email, text, and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Multiple payment methods available About ParkMobile ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices. Looking for Help? At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us: Web: https://ParkMobile.io/ Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new Video Tutorials: https://ParkMobile.io/tips-demos/ Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile/
App is trash
Constantly logs me out, locks my account, and forgets my vehicles
United StatesLove this app - don’t listen to past reviews
I don’t normally write reviews, but I was SUPER confused why people were rating this app so low. It’s awesome and super convenient. You can add the minimum amount of time and then tell the app to give you a reminder of __(you can choose)__ mins before your time expires. Then, if you’re still waiting wherever you are (like in a long lineup in a waiting room), you can add more time in small increments. There’s even a nice countdown timer on your Lock Screen (at least on an iPhone 13) that tells you how much time is left. Looking through the reviews, it sounds like most of the issues happened over a year ago and many are certainly fixed now (e.g. no history - they now have a convenient history tab right in plain sight). The other main issue seems to be that people don’t like to have to sign up for an account to park there once. That’s to be expected from designated parking spots run through an app, so I don’t see it as an issue. The one thing that I would say could be improved is if they had the ability to cancel the remaining time in the spot if you put in too much time so that other people could use the spot. I didn’t realize when first using the app that it had the really convenient feature of reminding you when your time was up so that you could add more time, so I put 3 hours on the spot and then ended up leaving after about 30 mins, which locked my spot for 2h30 mins, and I couldn’t end my time there. I’m not saying that I should be reimbursed for the time because it was my bad, but it would have been nice to free up the space for anyone else to use it (I’m presuming that the space is locked to my car given that the time is attached to my specific car in that spot). Anyway, it’s a really nice app, highly recommend. I sound like I work for the developers with this review, but I can assure you that I don’t lol. Hope this helps.
United StatesApp is terrible
The app updates all the time and doesn’t save payment information. Couldn’t remember my password and tried to reset it. Reset email never arrived. Tried to delete and reinstall the app. Still didn’t work. Total garbage.
United StatesUnfriendly App. Poor parking experience.
Had to call customer service to just to learn how to delete a payment card before adding a new card. Although Apple Pay is shown as an payment option, apparently it is not an option in my city (so hide it or allow it). FYI - payment cards can be deleted by swiping left and customer service can be reached at 877-727-5457. Apparently, you can text ‘Park’ to 77223 to pay for parking. I wish my city, Des Moines, would look at the awful app ratings and leverage ParkMobile to up their game. Then, maybe, I wouldn’t have to stand in inclement weather at a parking payment kiosk.
United Statesawful
what’s the point in entering our plate & info when the meter maids don’t bother to check and will write tickets based on 1/5 of your bumper being “over the line”. When parking streets typically get filled in from front to back… so if everyone is off by an inch there is no choice. also, inconvenient to adjust time
United StatesCan’t delete or change credit card
Interesting somebody reported this issue on January (11 months ago) and issue hasn’t been resolved. How come?
United StatesCan’t change my credit.
Love the ease of paying for my parking, but unable to delete out my expired credit card. There is no reason I shouldn’t be able to manage my own payments!
United States
General product enhancements and bug fixes
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