United StatesMetro Bike Share makes bikes available 24/7, 365 days a year in Downtown LA, Central LA, Hollywood, North Hollywood, and on the Westside. With 220 stations and over 1500 self-service bikes, Metro Bike Share is a convenient option for short trips, leisure and connecting bus and rail transit systems. Riding a Metro Bike is the fast, easy, and fun way to ride. Simply release it, ride it and return it! With the Metro Bike Share app you can: • Quickly unlock a Metro Bike anywhere • Purchase or renew Metro Bike Share passes • Access your trip history and account information • Find the station nearest you • Access Pedal Perks to view and redeem points for unique gear • Access your unique code for the Refer a Friend program • Contact customer service by text, phone or email • Give real time feedback using the Rate Your Ride feature
Scammers
in Earth Day they said the road is gonna be free for 30 minutes. I took the bike for 15 minutes or 14 something like that and they charged me for the whole trip and they was even asking me and they return the bike before the time ends by 5
United StatesCharged 4.5$ for not using it.
I used it the day before yesterday bought 5$ pass, used 75 minutes in total, today they changed me 4.5$more for no reason. I need my money back,do not link your bank account to these apps.
United StatesTAP integration STILL broken
Metro Bike Share does not work with TAP accounts. Wasted my time loading a tap card and trying to log in only to give up and being out a decent amount of money.
United StatesWhy did I get charged a “usage fee”
?!??!
United StatesGood if you only need one trip
Bike will regularly not register as returned - which support will eventually fix but it could take up to a few hours. You can’t unlock a new bike until they fix the problem so if you were planning to take one home, now you’re stranded. Phone number for support doesn’t actually connect you to anyone and the email doesn’t even work.
United StatesGlitches
It works at times but sometimes I can’t renew it. The page doesn’t load.
United StatesNot connecting with Tap card
Unable to connect to Tap card in my phone’s wallet. Trying to login to my Tap account via Metro Bike app and it is unable to process. The mobile web age redirects to the app. Seems like there’s no way to move past this bug, please fix. You can easily buy a short term pass but I don’t want to do this since I have a Tap card already.
United States
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