United StatesRequires camera – does not support Apple Watch. The VA Video Connect (VVC) application provides video conference services to connect Veteran patients with their VA medical providers in multiple platforms. The VVC iOS version enables Veterans and their VA healthcare provider to participate in a virtual medical appointment using Apple mobile devices (iPhone, iPad).
Video still doesn’t turn on when in a call
Even when setting up and giving permission to camera to be used once I enter the VA VideoConnect it doesn’t turn on.
United StatesVA video connect
Not enough options to find information!
United StatesDoesn’t Work
Would be great… if it worked. Using on iPhone when you click the link in the email it always opens in your browser never in the app but the test link opens in the app. Very frustrating.
United StatesiPhone Tip use Safari only!
If using an iPhone save yourself a ton of stress with this app. Go to Settings scroll down to Safari and make it your Default browser then try the test site again. The app does not work reliably with an IOS device using Chrome. The app should have a visible warning banner.
United StatesRoy Janey 0978
I was on this for 1 hour never got to talk to anyone took me a few minutes to figure out how this works as I have never did a video chat before, please reschedule this appointment for me asap. Thanks
United StatesVa video connect
So this service works seamlessly for me. I have no problems. The va has taken care of me very well and I appreciate everything from them. There’s no way I could ever pay them back.
United StatesApp no longer launches properly
When the app cooperates, it works fine. The problem I’ve had recently is that the link I receive no longer launches the app. When I had this issue in the past, I could open the app myself and enter the vroom information myself from the URL. The only thing the app says when I do this is a notice that the link should open the app, a deadlink to virtual scheduling, and immediate help resources. VideoConnect in the browser just spins and/or tells me there’s been an error and it cannot run.
United States
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