United StatesTigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations. Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to: • Reduce costs • Improve care quality • Decrease patient wait times • Increase bed utilization • Reduce medical errors • Achieve HIPAA compliance • Raise HCAHPS scores • Improve care team job satisfaction TigerConnect integrates with hospital systems such as: • EHR • Patient Alerts & Alarms / Nurse Call • Scheduling System • PACS • VoIP / PBX • Paging & Answering Service • Lab Systems • Single Sign-On Additional capabilities include: • Messaging by Role or Department • Intelligent message routing • Voice & Video Calling • Priority Messaging • Auto-Forwarding • Messaging to External Users Secure Messaging • Secure Texts • Message Recall • Group Conversations • Broadcast Messaging • Message Status (Sent/Delivered/Read) • Push Notifications • Searchable Directory • Multiple Inboxes • Do Not Disturb ADDITIONAL INFORMATION TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.
Useless app
TigerConnect adds no value. WhatsApp, Signal, iMessage, and Telegram have better encryption and are much easier to use. This app doesn’t even support copy/paste. Photo and video resolution is terrible. They must have had some good connections at TigerConnect to scam their way into all these hospital contracts with such a useless product. They also deleted this review previously; manipulating ratings?
United StatesUseless
This app adds no value, whatsoever. WhatsApp, Signal, iMessage, and Telegram all offer superior end to end encryption with actual useful user interfaces. This app won’t let you copy and paste (eg to take phone numbers into dialer apps like Doximity or text into Haiku or an email). They must’ve had some nice connections to scam their way into all of these hospital contracts.
United StatesPathetic
Unread message bug can ruin your call, it keeps being despite all messages being read. Such a pathetic app.
United StatesNotifications Overload
I think the notifications for this app are very overwhelming. When you get one message and you don’t answer right away, you will keep getting a notification every ten seconds letting you know you have a unread message. It’s annoying and unnecessary especially when you’re driving. It’s to the point where I have to turn. My notifications off for this App. Please fix this nuisance.
United StatesNotifications
I still get notifications even when on DND please address this issue it is very frustrating.
United StatesChanged healthcare for the worse
Tiger is a dangerous tool. You used to get paged for things like changes in vital signs and not bothered for small things. Now you get tigered for everything. Also glitches all the time. If your CTO brings this up, do the hospital and patients a favor and lock them in a closet somewhere
United StatesGhost Pings -
For as high prices as they charge organizations you’d think after years they could figure out how to resolve the Ghost Pinging every 2 minutes. I have no notifications unread but my TigerConmect surely will notify me every 2 minutes that I have none. Only resolution is Deleting the app entirely, reauthorizing your phone with login and hoping it fixed. Otherwise you need to connect with support so they can clear your unread notifications which could take hours to hear back from them.
United States
May 21, 2024
May 20, 2024
May 19, 2024
Bug Fixes and Performance Improvements
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