The Department of Veterans Affairs (VA) Rx Refill mobile application (app) allows you to request refills of your VA-issued prescriptions, track prescription delivery, view prescription history and access medication lists on My HealtheVet from the convenience of your mobile device. The app works in conjunction with the Rx Refill feature within My HealtheVet, and refill requests submitted through the app or the My HealtheVet website are trackable using the app’s Track Delivery feature. Help Desk -- If you need assistance with the Rx Refill Mobile App, dial 1-866-651-3180 to speak with a Help Desk Representative. The Help Desk is available 24 hours a day, seven days a week.
Extremely slow updates
I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen. I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled. The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google. There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions.
Great application
This app is great, it allows me to order medication refills without going through all the menus of the other VA websites and applications.
Consi
Frustrating when my meds are back ordered but the rest is great
App
Complicated beyond all reason. What is the purpose of requiring information from front and back of drivers license or state id. I find it superfluous and obnoxious.
Excellent
If you are a veteran , you MUST download this app. This app makes ordering prescriptions much more efficient than showing up to the VA to request them manually or even emailing your doctor for a refill . Don’t hesitate, download now !
Buggy login
The website itself has a very buggy login. The mobile app is no different since it uses the website.
Error code
Can’t access my account
This is a minor release that contains the new modal to use the new VAHB app.
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