United StatesEasily manage your health - and health coverage. All in My Highmark. Simplify your benefits Easily check your health plan benefits and see what’s covered, all in one place. Get expert care when you need it Whenever you need support, find all your virtual care programs and services together in one place. Personalize your app experience Build your Health Profile to get curated recommendations for the goals that matter most to you. Get new recommendations every day Check your Journey daily to see a new mix of activities, content, and support personalized just for you. Connect Devices Hook up Apple Health and your connected wearables so that you can automatically track your progress, sync health info, and get extra motivation to hit your goals. The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.
No useful information
I’m not sure why the app and website had to update, but they used to have actual help information, like a history of claims and cost towards deductible. It feels like the devs went out of their way to make this stuff un-findable? I don’t get it.
United StatesI just want my EOBs
I can’t see my explanation of benefits I downloaded and acrobat says it can’t open the file. 😡
United StatesYou'll likely die before getting the app setup
They have a sound strategy for making money. Make the app so difficult to use, you'll pay out of pocket to get health care when you really need it. Setup took about 30min because it takes you to their webpage and doesn't link back to the app after login. They have their own telehealth and no longer cover anyone else? That's a terrible sign.
United StatesCan’t access anything
Downloaded this app a few months ago and can’t access anything on it, not claims, benefits or even the chat feature to try to get the info I need.
United StatesUseless App
As a person who likes using apps for everything this app is completely useless since i can’t even get logged into it or the website Beto get a error code that says to contact the developer/ administrator but they give you no way to do so.
United StatesLatest insurance from my current employer is not showing up.
Latest insurance is not showing up unlike the old app. Its easier manage the old app than this one. Cant access the account from the old app even registering the same details.
United StatesPiece of garbage
App frequently crashes and currently cannot login. I put in the verification code sent to my phone and I repeatedly receive a “oops something went wrong”
United States
We squashed a few bugs and improved app performance
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