Onduo simplifies the management of chronic health conditions (like type 2 diabetes and high blood pressure) and mental health by providing review, analysis, and evaluation of health data. Member data is captured using compatible FDA-cleared devices. The Onduo app is only available to eligible individuals enrolled in the Onduo program. The program includes: • FDA-cleared devices that will be shipped to you, if needed, such as a smart blood glucose meter or blood pressure monitor • Simple, targeted tips and tricks to improve your health • Access to a dedicated Care Team, as needed. The Onduo app integrates with Apple Health to collect step data, displayed on the dashboard and history views. The Onduo Virtual Care Software Platform is not intended to provide treatment decisions nor is it intended as a substitute for professional healthcare. Please consult a medical professional in the event you would like to use Onduo as part of professional healthcare treatment. About Onduo We at Onduo, a Verily company, are dedicated to making “healthy” easier, more accessible and personalized with our science-backed, data-driven virtual care model. We serve people living with chronic conditions and the organizations supporting them. Launched initially with the type 2 diabetes population and enabled by technology built by Verily Life Sciences, we deliver lifestyle interventions that leverage deep analytics, connected smart devices, innovative software, and access to specialty care.
Onduo
Not working for the last 2 months. Not able to logged or to contact team support to get advice or order supplies. I have reached out to support so so many times. I’ve had issues before, but none that were not able to be fixed. Thus is bad!!
United StatesZero tech support
I had to reset the settings on my phone and the app kept looping back to the login screen. Tech support kept telling me I was signed in when I wasn’t and they had no developer capabilities to remove the so called device I was signed in to. Missed an appointment because of their incompetence.
United StatesDON’T DO IT
This service is garbage unless you are new to your condition and need a team of people to boss you around. Once you setup an account, good luck deactivating it. Look who will own your information. Are you comfortable with Google in on your health info?
United StatesOnduo
No success adding address after many many attempts. Support provided no answers
United StatesSome good, some not so good
No issues with the app crashing, but it will not share blood glucose data to health app. Also the medication time is flaky.
United StatesLatest update screws up entries by not defaulting to current time
What’s worse is that instead of reversing or communicating about the issue , they are silent. Can’t log dinner if I eat after 6 because it thinks it’s the next day and won’t let me manually adjust the time to a prior day. Really dissatisfied.
United StatesProblems Lately
I have been using this app for a while and it has always been great. Logging my food and my medication‘s with reminders , and I love the insights. What has been frustrating for me is the time doesn’t work anymore when logging my medication or food. If I take my medication at 9:30 at night, it forces me to log my medication at 2 AM in the morning, it does have a dial where you can change the times but it has been graying it out and forcing me to log when it wants me to log. So the team or my doctors must think I’m up at 2 AM taking my medication or eating something. Overall, it is my most used app but that is very frustrating. It wasn’t always like that.
United States
Minor UI improvements, bug fixes, and performance improvements.
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