modmed Practice

IF I COULD GIVE IT A ZERO I WOULD. HORRIBLE APP, ALWAYS DOWN

Derm2024Tue, Apr 30, 2024

United States

I have used three other platforms including epic, another PC based system and Macpractice. EMA hands down out performs them all. With EMA I am able to easily train my MA’s to scribe fore me. Total time for me to review, amend and finalize 90% of notes is 30-60 seconds. Also very little amending and no dot phrases to create. EMA comes pre populated with most of what you need yet is still customizable for any preferences. Thank you for such a great product.

K KinsleyMon, Mar 25, 2024

United States

We were forced in to this abomination of an EMR. It has killed productivity, diminished the diagnostic integrity of our charts, and made the notes unreadable and devoid of useful information regarding the encounter. And let’s not forget to mention the fraud potential of using protocols and forgetting to delete orders and plans you did not perform or order. Because you cannot amend notes to correct errors. This system is horribly designed and grossly inefficient. Add on to all of that the complete disaster that is their install and go live plan.

Epic Super UserThu, Mar 7, 2024

United States

Terrible software. I would never recommend anyone getting this software

bigfootrickFri, Feb 16, 2024

United States

Within 4 months of “committing” to this platform, the monthly price escalated significantly, and we’ve seen a second increase since. Promised features like Rx via cellphone don’t work and no one cares. My partner pays for narcotics Rx, but surprise, never worked-and no one cares. Three groups here with 20 providers are soon to leap elsewhere.

Betrayed, and no one caresFri, Dec 8, 2023

United States

I love EMA! I’m surprised by all the negative reviews. I have used EMA for my dermatology practice since 2013 and have not had any complaints. I feel it is very user friendly and I am very pleased with it. I tried to switch to another EMR and it was a nightmare. They couldn’t compare!

Cosmeticnurse1Sun, Aug 13, 2023

United States

1) it is nice to have eRx ability and ability to pull up patient information, which is the case for any EHR I think, but other than that this thing is horrible. I would give zero if I could. 2) things that are supposed to be “sticky” (pulled forward from prior notes, I.e. sutures you use every time, etc) DO NOT work. I use the same sutures 90% of the time and still have to scroll through a list and choose same thing over and over now nearly 10 years later). Likewise for surgery templates. When I first got this system, I typed up all of my surgery templates to be the way I wanted them and poof they were gone. 3) it is so slow. I often find myself wondering if I just didn’t hit the button on iPad hard enough because nothing is happening. 4) monthly fee is automatically withdrawn from bank. I got several notifications of travel expenses recently for in person training to the tune of several thousand dollars that was in the process of being withdrawn from my bank. I called and told them we’ve been using their system for several years and have not had any recent in person training and that this must be a mistake. I demanded to speak to someone, but was told that department didn’t take calls. They gave me a case number. I blocked these transfers from my bank and I have not heard a word from them now ~2 months later, but still get bills for these travel expenses for what must be someone else’s practice. 5) I could go on but I won’t.

SSTs@3se7(Fri, Jun 9, 2023

United States