Maple – Online Doctors 24/7

Maple – Online Doctors 24/7

Virtual Medical Care & Advice

App Report, Market and Ranking Data
category
price
Free
Reviews
4.8 (557)
United States United States
Description
Virtual Medical Care & Advice
See a doctor or healthcare specialist online quickly with Maple, Canada’s top-rated virtual care app with over 750,000 five-star reviews. Chat with your provider via secure text messaging, audio, or video for a diagnosis, prescriptions, sick note, medical advice, lab test requisitions, and more. It’s easy.

Skip the waiting room and save hours in travel time– join millions of Canadians connected to Maple and get on-demand healthcare that revolves around your needs and schedule. 91% of medical issues are fully resolved after one visit.

HOW DOES MAPLE WORK?

Download the app and request a consultation from a Canadian-licensed doctor online at the tap of a button. No matter where you’re located in Canada, Maple connects you to a provider in minutes, 24/7. Get prescriptions or a refill delivered to your home for free or pick them up at your local pharmacy. 

You can also use Maple to book consultations with healthcare specialists, including dermatologists, mental health therapists, endocrinologists, sleep therapists, naturopathic doctors, allergists, and many more depending on your province. Maple is your one-stop solution for all your health needs.

Fees apply for services that aren’t covered by provincial governments, though can be reimbursed if you have coverage from an insurer.

WHAT ARE MAPLE’S CORE FEATURES?

• Skip the waiting room – See doctors and providers online and on demand, or by appointment 
• Care on demand – Get a diagnosis, lab test requisitions, sick notes, and more
• Prescription delivery – Get your prescriptions delivered for free or pick them up at a local pharmacy
• Secure medical record-keeping – Complete medical records that you control 
• 15+ specialities – See a dermatologist, mental health therapist, endocrinologist, naturopath, and more
• Family features – Add dependents to your account and get care for family members
• Largest network – Canada’s largest network of Canadian-licensed doctors
• Bilingual services – Get care from a provider in English or French
• Award-winning – a Globe & Mail Top Growing Canadian Company, Deloitte Tech Fast 50 winner, LinkedIn Top Startup, and more

WHAT KIND OF ISSUES CAN DOCTORS ON MAPLE TREAT?

Doctors on Maple can support you with a wide range of medical issues and symptoms, including:

• Cough/cold/flu
• Urinary tract infections
• Sexual health – e.g. STD advice/treatment
• Erectile dysfunction
• Prescription renewals
• Eye infections/strep throat/sinus infections
• Stomach flu
• Mental health – depression/anxiety
• Birth control prescriptions
• Sick notes for work
• And much more

WHO ARE THE DOCTORS ON MAPLE?

All doctors on our platform are hand-selected, qualified providers licensed to practice in Canada. Doctors on Maple practice family or emergency medicine in Canada and are the same professionals you might see at a family doctor’s office or hospital. 

Each helpful physician is passionate about delivering outstanding healthcare, answering questions, and serving Canadians in new and innovative ways so that you can get the care you need, faster.

IS MAPLE PRIVATE AND SECURE?

Your safety and security are our top priorities. We protect your data through robust encryption, frequent testing, account security features, and other policies and processes that meet the industry’s highest standards. Only you and your doctor have access to your Maple consultations records. 

For more information, you can find our complete Privacy Policy online at getmaple.ca/privacy/
Category Ranking
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Review Breakdown
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Screenshots
Reviews

Awful Experience

They won't even let me make one appointment to continue an antidepressant prescription that I'm already taking. They refused all my requests with no reason listed. Now I am blocked from making new requests at all, despite having paid them for a full year. I cannot recommend enough that you go with an option that isn't Maple.

wormhotelTue, Mar 19, 2024
United StatesUnited States

Does not function in Quebec

I attempted several consultations and each time I was required to wait for an hour until they inevitably “cancelled” the consultation. Waste of time!

QuebecoyThu, Mar 14, 2024
United StatesUnited States

So fast and so easy!

Saved me so much time!!! Wow. I’m in shock of how wonderful this is!

eliacosta12344Wed, Feb 28, 2024
United StatesUnited States

Good service

All went very good. App directions on what to do next needs improvement

did gf trySun, Nov 5, 2023
United StatesUnited States

Good app but useless

The app itself is good. Works well. Short wait time but absolutely useless medical advice since they basically tell you to go get seen in person and can not refer you to a specialist

mrskatznardonThu, May 11, 2023
United StatesUnited States

God bless Dr. H

I’m in town for a 2-week long business trip from the US, and I ran out of my anxiety medicine in the middle of it. Figured I’d stick it out for a few more days. Unfortunately, my meds come with some pretty bad withdrawals. I was on the verge of crying pretty much all day and had some terrible heart palpitations. After one day of withdrawal I decided I couldn’t take it anymore and found maple on google. thank God I did! About 20 mins after I made my account, Dr. H told me he could send my Rx in immediately. I started crying tears of joy! I couldn't handle those heart palpitations for the rest of the day let alone five more days. now I won’t have bad withdrawals at work for the rest of the week. And the general physician price really isn’t that bad :) Thank you maple!!!!

hannywashereMon, Feb 6, 2023
United StatesUnited States

Completely incompetent in Quebec

I’m a student in Montreal, and I currently have the flu. The health care system in Canada is already absolutely incompetent, but I thought this app would save me. They decided they can’t see me because they wouldn’t be able to verify anything over video. When I tried to go somewhere in person, they said I couldn’t come because I had symptoms, even though I have tested negative for covid. So why even make cold/flu an option on the app if you can’t see me in any shape or form? This app may work better in kinder provinces, but in Quebec it is trash. I can’t wait to get out of here.

Sbhviolin@gymMon, Nov 28, 2022
United StatesUnited States
Download & Revenue
DOWNLOAD 18.8KMar 2024Worldwide
REVENUEN/AMar 2024Worldwide
download revenue
About
Bundle Id
com.maple.user
Min Os. Version
13.0
Release Date
Mon, Oct 23, 2017
Update Date
Mon, Mar 18, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
87.2MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
Yes
Supported Languages
French
What's New
version
5.5.0
updated
1 month ago
We are always making changes and improvements to Maple to improve your experience. Keep your automatic updates turned on to ensure you don't miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to [email protected]
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