Manage your health and communicate with your healthcare provider using your existing Elation passport account. With Elation Passport you can: • Review your lab results, visit summaries, and stay up-to-date on your care plan. • Easily send and receive messages to your provider. • Get 24/7 access to your medical history, allergies, current medications, and other pertinent health information. • Securely share your clinical information with members of your Care Team. Take advantage of iOS features with: • Camera support: Conveniently upload and send images to your provider using your iOS device camera. • Push notifications: Get notified the minute you have new health information to review sot that you’re always in the loop. Contact your Elation Health provider if you do not have an Elation Passport account yet. Have feedback? We’d love to hear from you. Email us at [email protected]
Unable to log in
Created account on desktop but doesn’t allow me to log in with same credentials on the phone app.
Can’t handle more than one doctor
Very limited app doesn’t support more than one doctor, forcing you to use the website instead.
In 12 years, they haven’t figured out how to save someone’s username and password
You have to login every time. No Face ID no option to remember your password. It’s all about security their way, not your convenience.
Outdated
Please add FaceID to get logged in, typing out a complex password every time I just need to communicate with my provider when every single other medical app I have uses FaceID just says a lot. The web UI from desktop seems to be straight out of 2009 as well. Basic quality of life features please. Not to mention the app icon looks like a blown up jpeg.
Can’t send messages
😞 I can’t send messages
Awful and Unusable
Unable to send a message that you’ve composed. Unable to attach any documents. No helpful instructions. Nonresponsive.
Error message
I get an error message when I try to message my doctor. Very frustrating.
- Bug Fixes - Other Updates
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