"The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*. * Available on KS 10.0 and Brio 5 Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: - KS 10.0 - KS 9.0 - KS 9.0 T - Brio 5 - Brio 4 - Brio 3 - Phonak CROS™ P (KS 10.0) Device compatibility: iPhone 6s and newer running iOS Version 14.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/ Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit."
Problems staying connected.
I have been having problems staying connected to Easy Line. At this point only my left hearing aid will connect. I’m very disappointed.
Upsate
I had everything working great until the update. Now i have trouble hearing and the adjustments barely change anything. I am very upset!
Rarely works
The app rarely works without some annoying issue, if at all. I’ve taken it in to the place I bought my hearing aids and they can get it working, but two weeks later it isn’t working again. I’ve had my hearing aids for almost three years and the app has never worked properly.
Doesn’t work
The hearing aids never connect to the phone. “What did you say?”
Connection
Poor inconsistant connectivity
One Star
I’m not sure these things even work!
Connecting issues
My hearing aids don’t connect. They used to but stopped.
- Customized unit of measurement for walked distance - Improved wearing time measurement - General bugfixes and performance improvements Thank you for using Easy Line Remote!
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