AZOVA is the Collaborative Clinical Care Platform. Healthcare anywhere, anytime, for anyone. For Patients: 1) The AZOVA mobile app allows patients to stay connected with all of their healthcare professionals in one single app. Schedule e-visits, in-office appointments and house calls. Securely message with all of your doctors, their staff and your family members who are involved in your care. Use your phone, tablet or computer to see any of your doctors, therapists, wellness professionals and more. Aggregate your medical records and your children's medical records and share them with any of your doctors---all from one web page. 2)Schedule a phone call, a face to face video visit, or send a PhotoForward visit or a Quick Question secure messaging visit online and complete your visits through the app. Now you can access healthcare seamlessly when, where and how you want to---all at a transparent price. For Healthcare Professionals: 1) AZOVA integrates telemedicine, online self-scheduling for in-office visits and procedures, house calls, secure messaging and e-commerce all in one solution. Streamline your business, simplify your life, save lives and enjoy healthcare again. 2) AZOVA is for all healthcare professionals: Medical, Mental Health, Wellness Professionals, Dentists, Veterinarians, Pharmacists, Laboratories, Imaging Centers and more. Each can build and launch a customized online clinic and offer customized services for any service line. Built for the largest of academic institutions down to the individual provider, we give you the tools to bring your business to the cloud with many new business opportunities. 3) Create an online healthcare ecosystem when you and your colleagues across the country and across organizations join AZOVA. Now you can collaborate, coordinate care and make a true difference in the lives of your patients. 4) Offer your services as a cash, insurance or as a concierge medicine model. You decide what makes sense for your business, customize, and go live! 5) AZOVA is a turnkey business solution. If you have an amazing digital health business idea, now you can build it on AZOVA and launch your business in weeks rather than years. We are your partner is connected care, coordination of care, population health, telemedicine and patient engagement. Get started today.
Where is my refund?
I cancelled an appointment through the triage assistant Royd as I was asked to use a Chicago based formulary. I said that I will not accept and asked that my appointment be canceled. I was informed that it was canceled in my chat. But today I see $69 posted. I tried following up with Royd but haven’t received a response. Please refund my money.
Simple
The testing process was really simple. The proctor was very kind and walked me through the process. It makes it easier if you take a pre-test 24-48 hours before your scheduled test. The familiarity with the testing kit made it easier.
Super easy COVID test proctoring
We used AZOVA to proctor our Covid test while in Canada so we could return to the US. It was $20/person to get a proctor to guide us through the test and provide certified results so we could return home. Proctor was helpful and professional. Certification was provided within 30 minutes of taking the test. Would use them again for sure.
Convenient
Fast and convenient. Staff was very nice. Very straightforward. Make sure to download app before your appointment and have a way to prop your phone up during the process.
Worst Covid service yet
Something that was supposed to add convenience to my vacation cost me 2 hours to test myself and one of my daughters with the Ellume test- it would have been far less time and less money to walk into a clinic. NEVER AGAIN. App is glitchy, instructions are vague, the process is time consuming, and the proctors have chronically bad connections.
Good service
The app is not totally user-friendly, but the service staff are great. They helped us resolved an issue and made it very convenient to get tested in the lobby of our hotel before leaving Italy.
What’s the point of booking an appointment slot when the proctor is really late
Proctor was 15 minutes late to my time slot — when you’re traveling, every minute counts, so why even offer times as specific as a “2:04pm-2:12pm” window when the proctor doesn’t roll in until 2:20? The whole point of this service is to be a dependable option that is superior to finding a test locally wherever you happen to be traveling before returning to the US (at least at the time of writing, supervised tests are still required to return to the US from elsewhere). App is incredibly overbuilt with the Ellume Bluetooth test kit. This whole thing seems to generate a ton of plastic waste and be incredibly and unnecessarily overbuilt.
Enhancements and Bug Fixes
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