United StatesEquinox presents: Equinox+. Unrivaled access to expert instructors from Equinox, SoulCycle, HeadStrong and more. Wherever you are. Whenever you’re ready. Download the Equinox+ app to get a complimentary 7-day trial to the digital experience.* Enhance your experience and sign up for Equinox club membership, or purchase a SoulCycle at-home bike and receive complimentary access. Features Unrivaled Instructors: Unlimited access to instructors from Equinox, SoulCycle, PURE Yoga, Precision Run, HeadStrong, and TB12 with on-demand and special live classes. Immersive content: Transport yourself to the front row of class with immersive audio and video guidance, high-quality class content, multi-camera views and concert-grade lighting. Schedule anytime: Take charge of your own itinerary by scheduling classes and syncing them to your calendar. Track progress: Log your activities and achievements. Sync with Apple HealthKit to access heart rate and biometric data. Complete challenges to unlock special badges and achievements. Stream everywhere: Equinox+ is available on your mobile device, web, tablet, Fire TV, Google TV, and Apple TV. Maximize your membership: As an Equinox club member, experience seamlessly integrated physical and digital offerings. Access our world-class personal trainers, industry-best group fitness classes and state-of-the-art spas through the app. Equinox+ Wherever you are. Whenever you’re ready. *Membership Terms You will be charged with a recurring transaction through your iTunes account starting at the end of your complimentary trial (unless you cancel during the trial). Payment automatically renews unless you cancel your subscription at least 24 hours before the end of the current subscription month. You can manage your subscription or cancel anytime by accessing your iTunes account. See the Equinox+ Terms for more details. Privacy Policy: https://www.equinoxplus.com/privacy Terms and Conditions: https://www.equinoxplus.com/terms California Consumer Privacy Statement: https://www.equinox.com/privacy#YOUR_CALIFORNIA_PRIVACY
Can hear classes but can’t watch
Anyone else have this problem? When I open a video, it doesn’t show the actual video! I can only hear the instructor and the screen is blank.
United StatesStill does not sync workouts with Apple Health
I have contacted EQX+ concierge about this issue after joining in December 2023. They recognize the issue, and still months later, no fix. Disappointing given the investment made in monthly club fees and far below what I would expect from a higher end fitness club.
United StatesPoor Value, Peloton Better and Cheaper
I had high hopes for Equinox Plus when I subscribed to their annual membership, but unfortunately, my experience has been far from satisfactory. Compared to other fitness platforms like Peloton, Equinox Plus lacks in several key areas. Firstly, the class selection on Equinox Plus pales in comparison to Peloton. The variety and quality of classes offered are limited, leaving me feeling uninspired and restricted in my workout choices. Secondly, the price of Equinox Plus is double that of Peloton, yet the value and quality of the service provided do not justify the premium cost. It's disheartening to pay more for a service that offers less in terms of content and features. One of the most frustrating aspects of Equinox Plus is the inability to sort classes by instructor. This feature is essential for users like myself who have favorite instructors whose teaching styles we prefer. Without this functionality, navigating the platform becomes cumbersome and less enjoyable. Overall, my experience with Equinox Plus has been disappointing. I had hoped for a premium fitness experience but instead found myself underwhelmed and dissatisfied. I cannot recommend Equinox Plus, especially when there are better options available at a fraction of the cost. I hope the Equinox team takes note of these concerns and works towards improving their platform to better meet the expectations of their users.
United StatesGood classes but app could be better
The classes and instructors are great but the app is glitchy. The search function doesn’t work well, favorited classes aren’t shared between the bike tablet and the phone app, and it doesn’t have a way to download the classes for offline viewing. Unfortunately that means I spend more time trying to keep the bike tablet connected to the internet long enough that the class doesn’t reset because the tablet doesn’t have a way to reset the time. I’ve already spent time with customer service to see if it is a tablet issue. I end up having to watch classes on my phone instead of the bike. I also like downloading offline classes for travel. Switching back to Peloton for this feature even though I prefer Equinox classes.
United StatesCan’t find what I need in the app
The workouts are great, but the app filter is incredibly bad and not built well. There are 2300 workouts, so using filters is necessary to find the workouts I need (mostly at home). When I search for workouts that require light weights or no equipment at all, my search results show workouts that require gliders (impossible with the floors I have at home), or what’s even dumber, a stationary bike (????!). It should be a simple fix, but apparently, Equinox doesn’t want to invest in this simple solution.
United StatesTakes forever to check in
It’s been years since I’ve seen my key fob, so this app is the only way I can check in. It used to allow you to add the barcode to Apple Wallet, which worked fine. But now to check in, you have to open the app, wait for it to load, x out of any ad they have and then press the check in button. It’s a bad experience, and all because some marketing person wants people to use the app more.
United Statesstop with the constant promotions
For the love of god please stop triggering full screen upsells for random stuff right as i’m about to check in to equinox with an impossible to close “X” icon that’s hidden under the status bar forcing me to restart the app completely
United States
- Bug fixes and improvements
Name
Price
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