The athenaCapture mobile app and its supporting athenaNet workflows provide a simple, secure way for users to add image documentation into athenaNet via smartphone or tablet device. Supported workflows currently include: - Simple image documentation capture - Encounter embedded image documentation capture - Patient photo capture - Insurance card capture Images pass directly from the point of capture — athenaCapture — to athenaNet, and are never stored unsecured, e.g., in a device camera roll, a memory card inserted into a camera, etc., without manual intermediate steps.
Good when it works
It’s a great tool when it works Even though it doesn’t show up on the actual patient chart right away and it’s hard to view and retrieve later on (the actual titles descriptions disappear) The main problem with it is that it’s glitchy It works 50% of the time, the other 50% it’s a blank screen and I’m not in a rainforest in hawaii, I’m in suburbia with giga speed internet and a new iPhone (Athena is not very receptive to feedback, they put as many roadblocks as they can in front of the end user so that they don’t have to deal with problems and can go on congratulating themselves for a job well done. However they have one thing going for them, Athena is not as crappy as EPIC)
United StatesNever worked for me
Whenever I’ve tried to take pictures, it just reverts to capture a picture screen. I can bypass it by turning flash on but it’s annoying. It also doesn’t focus on the text of the insurance card so everything I upload is blurry and unusable.
United StatesExtra click!
Why did you have to add the extra click at the end? We are seeing a patient every 10 minutes and extra clicks mean extra time. Also, can we please get this integrated with Athena one so that we can just use our iPads and not have to have 2 devices to take photos?
United StatesUpload issues
We are in an area with intermittent/very slow internet speeds, in a rainforest in Hawaii, and the app has no option to continue an upload later or upload from photos taken, so one patient’s photos grind everything to a halt on our single encrypted clinic phone. We will also get network error in the app and can’t move on from being stuck on one patient . Please facilitate ability to restart stopped upload or upload saved photos so we can use the app. Queuing multiple patients photos would be useful as well in the same way.
United StatesIssues with scanning the code box
My iPhone 13 has serious issues with scanning the box. It just doesn’t register until I move my phone around in all directions until pop it finally will take. I didn’t have this issue with my older iPhone and I’m wondering if this new iPhone is just not compatible with the app. Please advise!
United StatesSo far so good
I was “Forced” to switch from using my phone browserTo this app. But actually like the app quite well. I can finish my patient cases quite easily, and after hours check on patients labs and results. Finishing encounters is not very user-friendly.
United StatesCan’t upload photos
Tells me to scan a bar code and I can’t capture other photos to upload on my EMR
United States
1. For the card upload workflow, we renamed 'Image 1' and 'Image 2' to 'Front image' and 'Back image', respectively. 2. For the insurance card upload workflow, we updated the label for 'Back image' to 'Optional, but strongly recommended for insurance policy auto look-up'.
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