Ultium PowerUP

UPDATED 9/13/23: Developer replied with a generic response. I emailed them and will update my rating IF improvements are made to the app. As of this writing, the app allows you to dim the lights on the charger and set the charging level. Wow, that’s really a top notch app. So I can’t check the charging level from inside my house, while on the same Wi-Fi network as the charger? Really? I can’t check on the charging status if I went out to eat with family or friends and left my car at home? No one heard of this new thing called the internet? Come on people. Can you imagine the product development team meetings? ‘Hey, what’s the least effective charging app we can rush out to market?’ #1 function that we must have is the ability to adjust the lighting! Customers are really clamoring for that. With genius thoughts like that, the promotions must’ve come fast & furious for the coding wizards that made this drivel. My grandmother could’ve done a better usability study and come up with better ideas. I’d be embarrassed to be going to work and tell people I was on the team that was responsible for this app. I say that in all seriousness. It’s that bad. Get a ChargePoint one instead. ORIGINAL REVIEW: One has to connect via Bluetooth and Wi-Fi EVERY SINGLE TIME!!! Why on God’s green Earth did someone think this was a good idea? Absolutely useless. What can you do with this app? Change the brightness of the useless glowing front panel and then the capacity of the charge. Can I look at anything remotely? Of course not. It’s 2023, why provide that functionality? Wow, so much functionality I can’t stand it. Glad GM recommended this to me.

This space intentionally left blank.Thu, Sep 14, 2023

United States

Can only connect to it by Bluetooth even though it requires Wi-Fi… no way to figure out what caused errors as the app don’t tell you. Sad app. If I had known I would have looked more for a different 48 amp charger…

Cooper9762Tue, Feb 21, 2023

United States

This app does nothing. It tells me that my Ultium PowerUP EVSE is “ready” but the charger doesn’t work at all, and the app provides no guidance other than a phone number to a foreign call center that is equally unhelpful. Additionally, the app only allows the user to set the amperage to 50, and not the max of 60 that the EVSE is rated for with a hardwired install on 6ga wire. I suppose this is par for the course with GM and apps, though. I will be looking elsewhere for my EV needs.

Bobcat2013!Sun, Jan 22, 2023

United States