United StatesTulu units are equipped with IoT devices which track usage, notifying users which items are available in real time and allowing us to leverage usage data to expand and refine the products made accessible in our units. The outcome: on-demand-access encouraging more responsible consumption, reduces the cost of living in the city and is consistent with the trends to smaller and smaller living spaces and dynamic way of life. The app is your personal key for the Tulu Unit. Whether if it’s at your building, office or neighbourhood, the app will allow you to get access to the products, know what items are available at any given moment, reserve and book in advance your desired items, and also share your great ideas about the new products we should provide.
Scam
Subscription fee for overpriced snacks and rentals, do yourself a favor and skip the download !
United StatesGreat idea, terrible execution
Why am I getting harassing phone calls at 11:40pm calling to confirm I have a studio apt when I have done that on the app and on a previous phone call?
United Statessmall space living GAME CHANGER
TULU is an AMAZING solution for small NYC apartments! there’s a lot of stuff i need to use every so often, but have 0 storage space for it. i love having accessing to anything i need without having a bunch of appliances sitting in my tiny apt unused 99% of the time.
United StatesLove tulu
Great concept, we like having them in our building in Brooklyn
United StatesForgot to cancel trial and they refused to give me a refund
Forgot to cancel, and within minutes of getting charged the ANNUAL plan I asked for a refund nicely. They REFUSED consistently. I don’t think I have experienced this kind of customer service before. Usually other companies would just give it back without any hassles - there is no point of forcing someone who would not like to use and pay for the service. And I have not used the service since the trial ended. This shows bad management practice. Would not trust them ever.
United StatesForgot to cancel trial and they refused to give me a refund
Forgot to cancel, and within minutes of getting charged the ANNUAL plan I asked for a refund nicely. They REFUSED consistently. I don’t think I have experienced this kind of customer service before. Usually other companies would just give it back without any hassles - there is no point of forcing someone who would not like to use and pay for the service. And I have not used the service since the trial ended. This shows bad management practice. Would not trust them ever.
United StatesHorrible Service
I could give it 0 stars I would. I had an issue with them and they wouldn’t provide any sort of refunds even if it’s their fault. There service is so overpriced and looking to get customers with any cost/fees possible. I have learned my lesson!
United States
No more cursing the app!- Bug fixing
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