The RXO Home app provides hospitality and convenience services to the residents of RXR residential buildings. The app enables you to pay your rent, book personalized cleaning services, see upcoming events, make maintenance requests and chat with dedicated onsite staff for various requests, from delivering packages to your residence to providing recommendations to the best local businesses.
Does not work…
This app simply does not work. Ever. Packages are never correct- never loads properly.
Terrible app full of bugs
Constantly crashing when I try to submit a maintenance request. Always logging me out and then crashing when I try to log in. Truly awful app. Extremely frustrating
Cannot use it
I am staying at the ave in sommerset and was told that this app would be good to sign up for for communicating with the complex however I cannot even log in or sign up for it so how can I use it?
Cannot use it
I am staying at the ave in sommerset and was told that this app would be good to sign up for for communicating with the complex however I cannot even log in or sign up for it so how can I use it?
Limited capabilities
This app is incredibly buggy and has limited functionality. Unable to split rent payments with roommates which is incredibly frustrating.
Buggy and unreliable
As another reviewer said, announcements are sent via notification but can’t actually be found in the app. The app frequently logs me out without warning, and when I try to log in again it says I’m not a resident.
Notifications are useless
I was told to install this app mainly for notifications. However, this does not work, nor is there any backup. Notifications show up as alerts or banners, but tapping on one or opening the app shows a feed missing the last 24 hours or so of notifications. Sometimes this includes time sensitive alerts like "the hot water is out" or "the trash chute is out of service". The preview text in the Notification Center is also too short to fully convey the information. It is less expensive, technically easier, and more accessible to send notifications by email or text message instead of creating a bespoke, buggy app -- infuriating to know part of my rent covers the cost of creating software that is both unnecessary and dysfunctional.
- Bug fixes - Performance improvements
Subscribe our newsletter and get useful information every week.