United StatesLeading you home | URBN Playground is a booking and virtual concierge app making your daily life simpler. Discover and book curated services, amenity spaces, and community-building experiences and events. We take care of the ordinary - from laundry to housekeeping and dog walking. And we bring the extraordinary to you - from luxury car rentals to virtual tarot card readings, luxurious in-home massages, and unique festive events! With a few taps, connect with people in your building and explore exclusive local offers and promotions. All in one app, right where you live and work.
Worst App
The absolute worst app I have ever worked with. Impossible to log in, impossible to reset password, impossible to get things fixed through customer support. No idea why businesses use this 3rd party to organize their bookings. Absolutely the WORST.
United StatesTrying to join
Trash this App. Signed up twice. Unable to login. London Terrace. NYC gym.
United StatesNight (mare) and day from Mind Body app — URBN is missing more than the A
This app makes scheduling appointments in my buildings pool extremely difficult and impossible to track. The pool has 5 lanes, but the app only shows one lane at a time, so in order to find an open time slot, one is obligated to navigate backward and forwards repeatedly. Once an appointment is booked, there is only a note with the time and date, no duration and the date does not specify the day of the week, which would simplify with clarity. Mind Body can be accessed through a website that can be reached in any browser on computer or phone, does not require a data hoovering app like URBN Playground. Mind Body also navigates much more elegantly. URBN deserves no stars.
United StatesCan’t find building + too expensive
It can’t find my building using the building code, and I can’t figure out how to add the building again after initial setup. Also all the services on the app are ridiculously overpriced. Cleaning starting at $575? Get real.
United StatesCannot Log In
cannot log in through facebook
United StatesToo many updates!!
Every time I go to use the App, there’s an update? I have not seen these many updates on any other app. Can you bunch them up in bigger releases? Are there that many bugs found regularly? That’s making me even more suspicious l!
United StatesAwful user experience
I have never struggled so much to use an app, it’s insanely glitchy and the offerings do not correspond with my building (with seemingly no way to add the correct building code). What is going on with this app??
United States
The latest version of URBN Playground improves service bookings. We also fixed various bugs and made other minor enhancements along the way. Have feedback about this update or about URBN Playground in general? Get in touch with us anytime through [email protected]!
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