United StatesThrough the T10 Robot Vacuum & Mop APP, users can remotely control and unlock advanced functions for the robot. Remote Control Check the robot status at anytime from anywhere; remotely control robot to begin task; view robot cleaning path and cleaning information in real time. Planned Cleaning Users can choose which rooms to clean, number of cleaning times, mop moisture level and other options; design exclusive cleaning plans for different scenarios. No-go Zones Management Users can set no-go zones in APP for both vacuuming and mopping; the robot will automatically avoid these areas when cleaning.
Request App Modification/Improvement
The app has been steadily declining. It worked well when first installed two years ago. However, the app name has changed from Narwhal, which isn’t fitting. This made it difficult to locate the app. I had to sift through all of my apps because the name Narwhal was no longer the name. In addition, the completion cannot be watched anymore. The app used to let me view the area where it has completed its job, but in the past couple of months it will not show it’s progress while completing task. If this is not fixed, I will be contacting corporate. I am that type of person.
United StatesDevice is great, BUT HORRIBLE APP
This is what I find this app is lacking: 1. Ability to edit map, edit divisions among rooms, and adding names! No dinning room, no hallway, no family, only master and guess room…and on top of that, no way to creat a custom room name. 2. You can see (in the poor map) where the device is cleaning, but once it finished, there is no way to see the work done in the map. 3. Even though it makes some (poor) room divisions, when you want it to clean only certain rooms, the thing ignores the limits between rooms and goes pass it. Don’t know what’s the point in naming the rooms it the device will go and clean everywhere anyway. Honestly, the T10 is great, but the app is so bad you can’t really make it work as it’s supposed to. Really sad.
United StatesRegret this purchase
Im good with tech. This is a terribly unreliable app
United StatesGod awful
Don’t buy robot buy Roborock instead This this thing will drive you crazy
United StatesUnreliable and annoying
Keeps losing connectivity to the wifi to where have to do a hard reset. The hard reset requires pushing down on the buttons long enough to make it reset. Sometimes it’s two seconds, sometimes more. Obviously the Chinese Communist Party is failing if this is acceptable. The CCP should locate whoever is responsible for the networking software in this machine and apply appropriate punishment for embarrassing the CCP and all of China.
United StatesNot worth the money
Got it to connect to the LAN once and that was it. Never able to connect again.😵💫
United StatesLook elsewhere
The robot is good annoying that I gotta empty it every 10 minutes The app is horrible I wish I spent my money on a different brand
United States
Fixed some bugs and improved user experience.
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