United StatesThe Rinnai Control-R™ Takes Control and Flexibility to a Whole New Level The Rinnai Control-R™ and App allow new and existing Rinnai Residential and Commercial Tankless Water Heaters to be remotely monitored and controlled via smart devices, providing a never-before-available option for Rinnai Tankless water heating management, control and maintenance. Control and Monitoring – Homeowners and business owners alike can utilize smart phones or tablets to conveniently power on/off Rinnai water heating systems, adjust water temperature, activate the recirculation system and monitor the system performance.
Not even worth 1 star
This app is completely useless! The only reason I gave it 1 star is the fact you can trigger the recirculation mode instantly and set up schedule. The app won’t allow me to register my product and doesn’t accept the serial number whether I scan it or type it in. Garbage from the on-set.
United StatesCould this app be worse?
I wish I could give this negative stars. The product is infuriating and NEVER works. My wife and I play a game to see how many times you have to try to turn on the hot water from the app before it responds. On average it takes 30-40 tries! Those are the good times — sometimes it can’t even find the water heater at all. If you buy this product, you better get used to the app reset motion.
United StatesThe trick to fix the page flip when turning on recirculation
Like many here there is some frustration with this iteration of the app. One of the big issues is turning on the instant recirculation because the app pages flip back to the home page after going to the time selection page. The fix is to hold the the recirculating button down in the app for 2-3 seconds before releasing and selecting an amount of time for the water to instantly recirculate. The extra time to hold the button seems to work and the app page won’t instant flip back to the homepage before selecting an amount of recirculating time. Enjoy!
United StatesImpossible to use
App is unusable because the account that you must create requires email confirmation, and the link in the email goes to a 404 page. It is equally impossible to get a response from Rinnai within two weeks. Absolutely ridiculous.
United StatesWiFi will still not connect
Been trying to get this to connect to my WiFi for 3 months held through little button 5 min. Reset it also just won’t get past connecting to WiFi. Everything else in my house has no problem from the Roomba, the front door lock, garage door Rgr. This just won’t do anything. What gives?
United StatesWorst app
Hands down the most irritating app. Have to press recirculate 20+ times
United StatesRinnai R control
Worst app I’ve ever used... never worked, fails to complete the connection and ended up in endless loops.
United States
Changes to inform users to update firmware and download the Control-R™ 2.0 app on the app store.
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