Having trouble logging into the app? First try your username and password. If you do not have a username and password from your benefits portal you will need an Access Code. To retrieve the Access Code, log into your benefit portal and find the MyChoice Mobile App logo. For more help email [email protected]. A sleek design, easy navigation and access to important notifications and emails makes managing your health benefits a breeze. The MyChoice Mobile is the go-to benefits application for eligible users: •Review your benefit details and plan information, on the go •Get quick, one touch access to change your benefits or start an enrollment •Understand important reminders when action is needed •Store your carrier ID cards for easy access at the doctor •Find help for your benefit questions through phone or chat
Can’t use app
The “Note from Your Company” that displays when opening the app cannot be closed. There is no exit or OK button visible and it doesn’t allow scrolling. I can’t advance.
Pricing
Need to have plan pricing available. The app us good but the most important aspect if healthcare is the monthly price
No able to login
I’m not able to login. My password doesn’t work and I don’t get any options to reset my password not even options to register.
Could be Better
It would be great if they allowed you to add the debit cards for your accounts to a smart/apple wallet.
Problems in 1st Month
I downloaded the app in January. It’s was easy to use and find all of my information. In February I signed on and it’s completely changed. I couldn’t find any of my information and it said, I needed to submit and sign off on everything. So frustrating!
Pin never works
Even when pin is reset it never works. I have to log in on my work computer to get an access code every single time.
Useless for submitting claims
App would be great in theory, but not all the drop-down boxes work when trying to submit a claim, thus preventing you from submitting a claim at all through the app. Mobile site has the same issue.
Have you considered doing more with your HSA dollars? If you have a MyChoice Account HSA, you’re in luck! In this release, we introduce the ability to create an investment account and manage your investments from your mobile device. If your HSA funds exceed your employer’s required minimum, you’ll see investment functionality throughout the app. Jump in and make your money work for you!
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