United StatesHappyNest Laundry Pickup offers the best, personal, next-day return, laundry service in Albany, New York. Create an account, choose your plan type – weekly or “by request” – set up your laundry preferences (everything from which detergents, fabric softeners and dryer sheets you like to how you want your clothes folded), set up your first pickup and say “Goodbye!” to laundry. From here on, we’ve got it! If you choose our “by request” plan, we’ll send you a notification the day before we’re coming to your neighbourhood to see if you want a pickup. If you do, just tap and we’ll put you on the list. Regardless of whether you’re on the weekly or “by request” plan, we’ll send a reminder the night before your pickup – and once again when the driver’s on the way – so you don’t forget to leave your clothes out Choose… • Your plan type – weekly or “by request” • Detergents (familiar brands including eco-friendly, hypoallergenic and fragrance free) • Fabric softeners • Wash temps • Dryer Sheets • Dryer temps • Folding preferences • Notifications types and frequency Manage… • Pickups • Account information • Billing information • Plan type • Preferences • Special instructions • Vacation hold
Terribly run business!
This is the second time they have screwed me first time they delivered half my clothes and half someone else's, and never did anything about it. Now they have had my laundry for three days and it's still isn't scheduled for return! Great business idea but terribly run!
United StatesBest in the business
By far the best service I’ve ever had. Super kind and helpful. Always on time and reliable. They communicate and provide the best customer experience!
United StatesSuper Service
HappyNest is amazing have used them many times and they have never got anything wrong and they gave been on time every time.
United StatesNot good and they extra charge you
Really not good for the price , and they surprise you with extra charges
United StatesPretty bad
Convenient and the only laundry option in my area. But they are expensive (we spend about $800 a month on a family of 5 and we wash our own towels and linens), so many of our clothes haven’t come back, and the instructions for washing and folding are definitely not followed at all. They use whatever soap they want (I know because my son has skin allergies) and whatever temps because so many of my more delicate clothing has been ruined. I’ve been looking for an alternative for a while,
United StatesLet’s be better
I’ve used happy nest 4 times so far. The first 2 times I did NOT supply my own detergent and my clothes did not have a clean fresh smell at all. It actually smelled like clay….. The last 2 times I DID use my own detergent and it smelt fine. Not as good as if I were to do it myself. But it was better than the last. And I gave them ALOT of detergent the last 2 times and they did not return it so I guess they used it all!???…. So I put 2 and 2 together. Unless u use ur own detergent, ur clothes will smell like clay…. Kind of disappointing .. 😒
United StatesSTAY AWAY
I used happy nest once and they were fine (delivery was 3 hours late). But the second time, they lost all my clothing. Very unacceptable, will move on to a different service.
United States
General performance improvements and bug fixes.
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