United StatesIt feels good to be in control — and with Willow, it’s possible. Willow 3.0 is the only leak-proof wearable breast pump. It’s designed to give you 360 degrees of flexibility, comfort and freedom so you can pump anywhere and do anything — no clunky cords, tubes, or bottles. Our Generation 3 app (now compatible with Apple Watch!) makes it easy to start, stop, adjust suction, and track output in real time, all with a single tap. Plus, get personalized pumping support and tips to make your life easier. We know that life is crazy right now… but pumping doesn’t have to be. *The Willow Generation 3 app is for use exclusively with the Willow Wearable Breast Pump Generation 3 **Willow 3.0 is 100% leak-proof with Willow milk bags only. Key features: REAL-TIME INTEL: As Willow works inside your bra, our app keeps track of your pumping progress. See your phase and suction levels, how much milk you’ve pumped, how long you’ve been pumping on each side, and when you next need to charge. APP CONTROL: Now you can play or pause your pump or adjust suction from your phone or Apple Watch. ALERTS + NOTIFICATIONS: Get personalized tips and updates to make the most out of your pumping experience. Just turn on push notifications to stay informed even when you’re not using the app. HISTORY: View your pumping history at a glance to identify patterns in your milk production and work towards achieving your breastfeeding goals. IN-APP ONBOARDING & SUPPORT: Get up and pumping in minutes with step-by-step onboarding screens that share everything you need to know about Willow. Just visit the help tab to access how-to videos, tips, and support. Visit onewillow.com to learn more.
No reliable pump
The pump will stop working if the containers are not clean or for any minimal residual or sometimes I don’t even find the issue. My breaths are complete full and I urgently need to pump and they just don’t work. It is the third pair of containers that I order. I am not sure if all of this is control by willow so we continue to ordering more and more. Believe at this point I am really upset, and sad because when it works I love it. But once it starts bite working it feels horrible. Just don’t rely in this pump only. Need to have a back pump just is case this one decides stop working. :(
United StatesGood but I wish
I wish you can adjust the pumped amounts to show accuracy. Especially when starting out and getting errors it’ll say it’s pumping a bunch but it’s only a tiny bit I wish there was a reset or adjust or just to type it in Also wish you could see the start time of the session w a storage log
United StatesBad
I would not recommend this pump or app. App is a way for the company to track you and find a reason not to replace your pump when it doesn’t work. And it will not work. Look how many people get them replaced because it breaks constantly. Waste of time and money
United StatesNeeds a little more options
The biggest change that I would make to the app is the ability to adjust the amount pumped. Sometimes my pump will be a little wonky and say something like I pumped 26oz on one side in a 25 minute session, when in reality I only pumped 2.5oz. Currently, there’s no way for me to go back in and adjust it.
United StatesIcons missing
The plus and minus icons to change the suction level is missing in the app suddenly
United StatesIdk if I’d recommend
So I’ve only had the Willow 3.0 with the reusable container for close to a month and everything was going well but about a week in I had my first issue. My right pump wouldn’t suction. After speaking with customer service they helped me reset my pump and it began working again. All was well again. A week or two later my left pump stopped working. It wouldn’t turn on, even with a reset, so I had to contact customer service once again and it ended up having to do a warranty exchange. Since then I’ve had issues with the app, most of my sessions aren’t even being documented on the app like they were when I first started using the willow app. I’ve even had to place a warranty exchange on one of my containers. My replacement pumps battery that is supposedly new, doesn’t last as long as the original pump that I bought. When everything was working I was a happy customer but since all these issues began presenting themselves, I became less of a fan. Oh and another thing that disappointed me is that they only include one willow charger, you have to buy the second willow charger separately which is like an additional $40 bucks. The pumps are already 400 dollars the least they can do is provide you with two chargers. It became a real inconvenience when both pumps began to run low and your only able to charge one at a time.
United StatesConvenient but app needs work!
The pumps take a learning curve for sure but I love the convenience. The app on the other hand, crashes constantly and logs me out. Everytime I log back in, the amount of milk pumped doubles for some reason on all the past sessions and makes the daily pump total incorrect. It also doesn’t work well with the watch, it won’t open on my watch unless it’s open on my phone first and then it crashes, making me log in again and making pump session total incorrect, again… both app and watch are up to date. I feel like this is such an easy fix but has been an issue for six months. Pro- the app is good about telling you what is wrong when the pump won’t start. (Valve, flange, issue etc)
United States
Bug fixes and minor enhancements
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