United StatesThe Joovv Mobile App allows you to control your Joovv from your iOS device. The App is an extension to the devices control panel and allows you to access additional features such as Ambient Mode and Alarm Clock Mode. Users can keep track of sessions, set goals and receive reminders. For additional information and questions please reach out to [email protected].
Won’t stay connected
I love the Joovv light, but this app has to be uninstalled and then reinstalled and logged in to any time there’s more than a few minutes between sessions. I have the portable light and the app is the only way to control past the factory settings. Once connected it works just fine. It would also be nice if more than one phone could connect to the light with the app. My husband also uses the light but I have to run it for him from my phone.
United StatesPoor connectivity/email memory
When it works it works great when it doesn't. I have to re-login. It doesn't connect both of my red lights not the best engineering.
United StatesUseless
For a device this expensive you have to fix the app connectivity issue. Inexcusable. Spend the money on a proper developer.
United StatesWorks Great with my Joovv!
Great to have alongside my Joovv! The app remembers my device and easily connects to it every time I open the app.
United StatesVery convenient!
Enjoy using this with my Joovv 👍🏼
United StatesUnable to even sign-up
App doesn’t function at all. Asks you to read the privacy policy then never allows you to create a sign-in. Useless.
United StatesEssentially worthless
Customer service is a misnomer. While the physical devices are interesting and potentially have some unsubstantiated benefits (their disclaimers summarizes), the app is essentially worthless. During setup I discovered that a larger setting of my fonts in iOS prevented me from being able to see and accept the check box for their privacy policy. Customer service proclaims that many apps don't do this... really? Substandard developers because first I have encountered over thousands of apps. As others have noted the app looses connection. In essence it is a timer - but the Go 2.0 has a built in timer anyway. My Go 2.0 arrived and I started setup only to find to my surprise that they were offering a Black Friday sale. But due to policy, no discount will be made and a $50 restocking fees for a product just received is inane. And negates the extra savings. There may well be benefits to light therapy - that is why I bought the device. But I would strongly encourage you to look elsewhere. The app is pittiful and they have proven themselves to follow then manta or not reading email and offering canned statements that are idiotic and demeaning. The tech isn't exclusive - go elsewheee
United States
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