United StatesLaunched in California and inspired by all of Asia, Yami (also known as Yamibuy) makes it easy to explore exciting flavors and popular items from all over the region. We are the largest online retailer for authentic Asian snacks, beverages, groceries, cosmetics, apparel, electronics, kitchen and home goods in North America. Our wide selection is curated from Japan, South Korea, Thailand, China, Singapore, Malaysia, and many other Asian countries. Discover delicious treats, latest beauty trends, unique electronic gadgets, and more through our app which is designed to let you conveniently shop anytime and anywhere. Yami was named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List,” and has also been praised by Eater, TechCrunch, Yahoo, CNBC, Bloomberg Businessweek, as well as many others. Download our app now to get a discount off your first order! Plus enjoy free shipping on every Yami fulfilled order over $49. Contact Us: Phone: 1-800-407-9710 Email: [email protected] Website: https://www.yamibuy.com
Did not receive package
Yami now uses OnTrac for shipping. Good luck receiving your order. After waiting for more than 2 weeks and contacting Yami 3 times, they started refund process. Worst shopping experience.
United StatesSo terrible! Force me switch to HongMall and never use this terrible Yami!
Yami is so worse! They sell my personal information which make me get insulted all the time, someone even doing sexual harassment through message because Yami illegally sell my personal info. And I try to buy something from it. But turns out they use the East Coast storehouse but without noticing me that I should switch the storehouse selection since I change the address which make me unable to get my stuff on time. If I am using HongMall, they will definitely not doing that and tell me the storehouse problem. And agent let me to contact the delivery for stopping delivery, and definitely it failed. And the delivery company end my chat as they wish and acting to arrogant. So does the Yami agent, never being responsible to their worst UI system ever !
United StatesThis is a scam software！！！
I can't get a refund on the canceled transaction, and the customer service only knows how to fudge and never solve the problem！
United StatesShipping/delivery company OnTrac is terrible
Dear Yami please find another company to deliver your packages. OnTrac is terrible. Sent a package to my business and they never tried to deliver during business hours (during the day during the week). Only tried to deliver at night or on Saturday. Sent a package to my home and it’s delivered hours before I would ever get home from work to get it. Which means it would sit in the sun or rain and get ruined - or stolen. I’m STILL waiting on delivery of the first box to my business address. Really hard to have confidence in ordering from Yami if there is no way you can be sure the package will actually get to you. What has arrived was in great condition and exactly as advertised by Yami. It’s a shame it’s not backed up by reliable shipping services. I would give 2.5 stars if I could.
United States及其差劲的售后
There is No return option!!! You need to send pictures vediod to show that the product does not work. And then wait for the approval!!!
United Statesyami换快递公司
从19年开始我就买yami了，但是这几次快递来的太慢了，从一开始的两三天到（不记得什么快递公司了），到后面三四天（ontrac），再到现在的piggy ship ，买了六天才到，中间一直显示warehouse scan，问客服查询，也查不到，物流也一直不动
United StatesWrong item sent, refused refund or replacement
Bought a Donabe. It clearly is not the item I ordered. No way to solve the issue. Was not offered a replacement and refund is not available. Really screwed up, spent $100 with them and i definitely feel cheated.
United States
May 3, 2024
May 3, 2024
May 3, 2024
Great news! Yami is now available in Korean, Japanese, and Traditional Chinese. We're really excited to take a significant step toward making Yami feel native and intuitive to our customers.
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