Korea’s No. 1 Health & Beauty Store, OLIVE YOUNG OLIVE YOUNG offers easy access to various brands and products from Korea. - Access OLIVE YOUNG’s exclusive products ahead of others. - Find popular products and major brands with ease. - Sign up to receive information on various benefits and promotional events. Please note that the OLIVE YOUNG app requires access to the following services to operate properly. [Required Permission] Device and App Registration - The app collects the device’s OS and app version information to optimize the use of app services. [Optional Permission] - Camera/Photos: Allows the OLIVE YOUNG app to access your device’s camera. You can use your camera to add photos to the product reviews. - Storage: Allows the OLIVE YOUNG app to access your device’s camera. You can use your camera to add photos to the product reviews. - Notifications - Allow OLIVE YOUNG to access your alert settings to receive information about product availability and various events and benefits. * Consent to optional permission is not required to use the services. About OLIVE YOUNG • OLIVE YOUNG Official Store: https://global.oliveyoung.com/ • Instagram (@oliveyoung_global): https://www.instagram.com/oliveyoung_global/ • Facebook (@OY.GLOBAL): https://www.facebook.com/OY.GLOBAL/
Excellent customer service
Excellent customer service
Bad
I mean yeah it works. Doesn’t work well though. Annoying because they try to make you use the app for discounts but its incredibly slow and hard to navigate.
Slow app
This app made me lose my patience. I never had a problem with an app before until this app appeared. I cannot delete an item from my cart easily. I have to press the button multiple times. Sometimes I cannot even go back to homepage because of this SLOW app.
Glitchy
I’ve heard so many great things about this app and I wanted to give it its best shot but sadly the app is just way too glitchy. It’s slow, pauses a lot, has a weird loading interface, constant ads just pop up left and right I’m sorry but for now I’m gonna stick with YesStyle for most of my Korean skincare shopping, I also wish they excepted Apple Pay
Inconvenient
The app is so inconvenient to use and when you’re a first-timer trying out Olive Young, it really is a put-off and makes me not want to buy anything from them. The app keeps re-freshing me out, and therefore every single time I have to find things to put back in my shopping cart and when I log in, they tell me my credentials are incorrect, which is not the case because I have them written down. And at that point, I don’t even want to buy anything anymore
App is horrible
It freezes the entire time. I spend 10x time on this app compared to others because of how glitchy, slow and unsmooth this app is. You really gotta figure out all the bugs and fix this if you want to maintain your online shoppers base
Minor Inconvenience
I love the app but my only concern is that there is no English option for Japan. So instead of using the app, I’ve been having to shop on Safari with the Translate setting. Even having the app settings set to English doesn’t work. I love OliveYoung, but because of this small inconvenience, I have to utilize the internet browser.
Improved app stability for better service Please keep the app updated to ensure stable service.
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