delivery.com is your one-stop shop for fast, local delivery and pickup of food, alcohol, laundry and groceries! Order from the best local stores in your neighborhood. Search by cuisine (Chinese! Pizza!), dish (spicy tuna roll!), drink (anything from "white wine" or "whiskey" to hard-to-find craft beer)... or whatever you’re craving. Order from over 15,000 local merchants. DELIVER TO ANYWHERE Order from your favorite restaurant or let us suggest popular places near you. We’ll bring to your home, office, anywhere! DELIVERY POINTS Earn Delivery Points with every order. Redeem for free food, donations to charitable organizations (and other great prizes). PICKUP OR DELIVERY Order for pickup and skip the line, or get delivery and have it brought to your door. SCHEDULE & REORDER Create scheduled orders for future meals, or use our reorder carousel to bring back trusty favorites. GROUP ORDERING Use our Group Ordering feature to order with friends, coworkers, neighbors and roommates. OFFICE ORDERING Ordering at the office has never been easier with Group Ordering, corporate discounts, catering, and paying with credits. DEALS AND PROMOS Check out our promo page for access to exclusive promos on your order. CUSTOMER SERVICE Any questions? We’ve got award-winning customer support via phone or live chat. AVAILABLE NEAR YOU Order in NYC, Chicago, Los Angeles, San Francisco, Boston, Washington DC, Philadelphia, Burlington, Madison, Lansing, and hundreds more cities and towns across the US. WAYS TO PAY Pay with all major credit cards, Apple Pay, Google Pay, Visa Checkout, Masterpass, and PayPal. After your first order, cash payment is accepted. GET $10 OFF YOUR FIRST ORDER Get $10 off your first order with a minimum subtotal of $15 (excluding tax, tip, delivery fee). Just use code APPETITE You must be 21+ to order or consume alcohol. Please eat and drink responsibly.
Unsafe beware!!!
There was a major issue with my food. I’m allergic to onions and found a piece under my side dish. This is extremely unsafe and dangerous to my health therefore I requested a refund for my order immediately. Delivery.com only offered me a $5 credit(keep in mind my order total was $23.35) in which I politely declined and requested a full refund back to my card instead. Delivery.com refuses to refund my money and are the reason I’m at the emergency room for allergic reactions right now. Really sad, disappointed, and disgusted at how inconsiderate and unprofessional this company is operating.
Quality of deals and promotions decrease
Hate to see all the click bait new emails deals with "50% off", "20% off" just to see "up to $8, up to $10". when was the last time someone's order was $20 just to get the actually 50% off??
Buggy
Sometimes it will open and sit there with the blue screen with the logo and never go to the restaurant list. No matter how long you wait or close and open again. Update: STILL a problem getting to the restaurant list when you open and get a coupon or message which makes you choose going to the web or not. Does not matter what you choose the screen stays blank and the location icon at the top that shows the app is using your location turns off. Therefore you just as soon close it and go to a different app. Also when I actually get to the restaurant list, one restaurant’s menu is empty.
Mediocre at best
App is full of bugs, very few restaurants compared to competitors, they tend to not be good quality, and most of them have delivery fees. The service charges are absurd.
Poor Customer Service
I had an issue with my order where one of the items was missing. I called the customer service number and after a brief hold, someone answered and immediately hung up. I tried calling back a couple times, but kept getting stuck on hold. I tried reaching out via chat, but no response. The restaurant wasn’t able to help saying the order they received had only 2 mains.
Atrocious
Regularly fails to update status until you call. Customer service line is unable to do anything at all. My most recent order is expected to arrive 2 hours after I ordered it (if it shows at all), well after any alternatives are closed.
Buggy and unresponsive
I’ve used this app for years. It used to be a perfect service for ordering in NYC. Now, it’s a bug riddled mess with a broken customer service system. Half of the interface doesn’t load so you have to hope that your options are checked. If you have a problem with an order, nobody replies to chats. They have gone horribly downhill.
- Bug fixes and other performance enhancements - Let us know what you think! Send questions and suggestions to [email protected]
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