Welcome to a new world of digital banking. Say hello to YAP. Take 30 seconds to sign up and receive a digital banking account – No hidden fees, no minimum balance, minimum salary or paperwork. Take total control of your money with spending analytics, virtual cards, money-management tools and your very own Mastercard debit card. Receive access to multi-currency, bill splitting, local & international transfers, QR payments and bill payments. Upgrade your plan, choose between customized card designs and get access to a world of exclusive perks and benefits. Experience outstanding digital banking features such as card controls, detailed spending analytics, instant fee-free transfers to friends and family through YAP 2 YAP, and a unique QR code to scan and send money seamlessly. Allow yourself to breathe and manage money more easily. YAP has built-in security measures to help ensure that your money is safe and protected at all times. Have a question? Our dedicated customer service team is always ready to handle your queries via social media, WhatsApp, or our live chat feature. MORE THAN JUST A DIGITAL BANKING ACCOUNT We believe your money should be accessible 24/7 – anytime, anywhere. YAP is the perfect all-in-one digital banking app that features insightful spending analytics, consolidated bill payments, card controls for usage and restrictions, instant bill splitting and multi-channel top-ups. SEND MONEY EFFORTLESSLY With YAP you can send money locally, internationally, or use YAP 2 YAP to send instant money transfers to friends within your YAP network. We offer competitive exchange and transfer rates to make sending money internationally effortless. YAP's remittance program allows you to send money at lower rates using one of the largest networks of corridors within the UAE. SAFE AND SECURE DIGITAL BANKING YAP offers a safe and secure digital banking experience. Have total control in how you choose to spend and decide between using a physical card or one of your multiple virtual cards to shop securely online and avoid fraud. Pick and choose where you allow your card to be spent and never worry about a lost card again with our freeze card feature. MULTI-CURRENCY TO MAKE TRAVELLING EASIER Go completely cashless and enjoy a multi-currency card made for easy exchanges and spending in local currencies worldwide using the same IBAN account and card.
Waste of time. Don’t even try
UPDATE: it’s been more 2 years and my account is still not active. Every time I contacted the customer support they say the same exact thing. Like they just copy past the message and send it. They are not clear why my account isn’t active. They just give me vague answers. I asked them if they need additional documents or anything. they just say we have a lot of traffic. I don’t know how they’re managing this business. But it’s a complete waste of time. Don’t provide them your personal documents because I think they’re just collecting information on people and that’s it. Nothing in return. OLD: It’s been almost 3 months and my account hasn’t been activated. Every time I talk to customer service they say, “ Due to the large number of applications, we have received, your account activation will take longer than usual, but rest assured that we will do everything possible to get your account fully activated.” Same automated text they repeat every time. If I can’t use the account or debit card then what’s the point? I read reviews before downloading the app for the first time and people were saying their account still isn’t activated. Should’ve read more reviews and not opened an account.
United StatesWhere is my money???
Why can I not open my account? Always says error occurred, why???? I've been calling the costumer service but no kne cares to call back even though they gave you that option! They will make you hold the line forever!!! Unacceptable!
United StatesWaste of time
Worse banking account ever! Whoever signed up last year were lucky enough because now it will keep you in a queue for ages and the number doesnt change at all! When you contact them they say its due to high number of requests, thought i will wait but its been 2 months and still nothing.
United StatesMy Account
My application is not able to open since two days now it keep on freezing all the time
United StatesWaste of time
It’s been almost 3 months and my account hasn’t been activated. Every time I talk to customer service they say, “ Due to the large number of applications, we have received, your account activation will take longer than usual, but rest assured that we will do everything possible to get your account fully activated.” Same automated text they repeat every time. If I can’t use the account or debit card then what’s the point? I read reviews before downloading the app for the first time and people were saying their account still isn’t activated. Should’ve read more reviews and not opened an account.
United StatesBest digital banking
I’m using since one year
United StatesWasted time
For almost two months they could not review my documents. The KYC form that they send in Microsoft Word format is generally some kind of separate nonsense, the first time I encounter this - it feels like this is an organization from the basements, and not a digital bank. I tried to get through to them from different ends - support, facebook - to no avail. Nobody can do anything. In other words, this entire bank is one of the clearest manifestations of gouging, slowness and indifference. Their debit card, which for some reason they send before verifying you as a client, goes to the trash, where it belongs.
United States
Card scanning issue fixed
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