VyStar Card Control provides you direct access to your VyStar Debit, Business Debit, HELOC, and Health Savings Account Card. Take control of your card with these features: • Turn your card on/off with ease if your card is misplaced, to prevent fraudulent activity or even to control spending. • Location-Based Alerts and Controls • Be alerted of transactions in real-time • Establish spending limits and get alerted when transactions are above your limit. • Add a travel plan to allow your card to be used while traveling.
A Fragmented Mess
It simply doesn’t make sense. Why does this very basic feature set need to be in an entirely separate app? And what’s worse is it’s only for their debit cards. If you get one of their credit cards, those controls remain in their main banking app. Like, who made these nightmarish usability decisions? Just integrate everything!
fraud alerts
let me warn you about this company. They apparently use offshore fraud detection company so when they detect fraud you get a call from someone who can barely speak good English, which automatically made me think this was a scam so I had to call VyStar directly to find out what was going on. I just don’t know why they can’t use companies in this country that speak English. Apparently not interested in American business.
horrible app, can’t even add my card due to major flaws
When I go to add my card it tells me to enter a temporary code sent to my email. #1 it doesn’t send me a code in the first place, and #2 when I go to check my email it locks me out of the app for closing is thus i have to start over and get a NEW code which won’t even be sent to my email. laughably bad and poorly designed.
Server could not be reached
App is down too often to even be a good feature. You turn your card off and then can’t get back on to turn it back on. Ridiculous
Card control
This app never works when it really needs to. How can I login to VyStar but can’t login onto here. Same networks
Doesn’t work
One star… can’t even add my card. I type in my card number and it gets to the verification screen, but I never get the verification email. My email is correct, and despite deleting and reinstalling multiple times it still never sends me verification code.
Needs Improvement
App is basic. It’s time Vystar integrate Debit Card capabilities in with the main mobile banking app as most other financial institutions have done long before the year of 2023. I don’t understand why anyone at your institution feels there is a need to have debit card control separate. Please take this feedback and implement it fast - like before the end of the year fast.
Minor bug fixes and security enhancements.
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