United StatesOne is a financial technology company, not a bank. Banking services provided by Coastal Community Bank, Member FDIC. Approved accounts are FDIC insured up to $250,000 per depositor. One card is issued by Coastal Community Bank pursuant to licensing by Mastercard® International. Join the millions of customers banking through One. Debit Rewards, early pay, high-yield Savings. EARN UP TO 5% CASH BACK ON SELECT BRANDS† Cash back can be earned through the One Rewards Program. See the One app for individual offer requirements. Terms apply. 3% CASH BACK AT WALMART‡ With eligible deposits, up to $50 every year. To receive 3% cash back, eligible customers (at the time their purchase settles) must (a) have received $500 or more of eligible direct deposits in the previous month, or (b) have a total account balance of $5,000 or more. 3% cash back is limited to up to $50 per year and applies only to purchases made at U.S. Walmart locations and on Walmart.com. This promotion may not be combined with other One promotions that offer cash back on purchases at Walmart. Terms Apply. SEND MONEY TO ANYONE — EASILY§ Send and receive money in seconds with One to One. Just search, select, and pay anyone. Money sent through One to One can only be transferred to a One Deposit Account. If the recipient does not have an account, they must open one within 10 days of money being sent or it will be returned to the sender. EARLY PAYʌ Get paid up to 2 days early with direct deposit. Direct deposit may be available up to 2 days in advance, but depends on when your employer sends paycheck data. 5.00% APY ON SAVINGSΔ With eligible deposits up to $250,000. Plus, receive 1.00% APY on the rest of your Savings balances. 5.00% annual percentage yield (APY) applies to the primary Savings pocket and custom pockets of customers who either (i) received $500 or more of eligible direct deposits in the previous month or (ii) have a total daily account balance of $5,000 or more. Customers can also earn 5.00% APY on Pay Autosave and ONE@Work Save balances. In all instances 5.00% APY is limited to a total Savings balance of up to $250,000. All other Savings balances will earn 1.00% APY. APYs are as of 9/28/2023, but may change at any time before or after account opening. Fees may reduce earnings on this account. © Copyright 2024 One Finance, Inc. All third party products, names, logos, and brands are the trademarks or registered trademarks and property of their respective owners. Use of them herein is for identification purposes only and does not imply any ownership, affiliation, or endorsement. Additional terms may apply. To see full account and promotion terms and conditions, visit www.one.app/terms or call (855) 830-6200. Address: P.O. BOX 513717 Los Angeles, CA 90051
Waste of time
I tried to activate my debit card and can’t get past the first screen. I enter the last 4 digits of my card and expiration and it won’t let me do anything. I contacted customer service and spent 30 minutes in a chat just to end up no where.
United StatesOne mobile banking
So i got hired at Walmart and Walmart had me set up a account with one mobile banking bc i didn't have a bank account the experience i had was horrible i can not transfer my pay check to anything they haven't sent me a cash card and all the other good ratings are bot's. So now i Cant get to my money Can't trust bank's
United StatesProblems and questions with no response
I have been trying to find out why I have such a delay and I have been on hold and hung up on 4 times?? What is going on?
United StatesExceptional Convenience and User-Friendly Features with the One Card**Highly recommend.
After a thorough exploration of the One Card's features, fine print, and a few weeks of usage, I am thoroughly impressed. The perks are genuinely beneficial, and the app is not only user-friendly but also robust, offering multiple incentives for savings. I especially appreciated the straightforward process of setting up a separate savings account through the app, tailored to meet personal financial goals. The requirement to conduct banking through a Walmart location is surprisingly convenient, essentially offering bank services until 10 PM. The card's daily limits are generous, which is refreshing to see in a banking environment that often leans towards excessive caution at the expense of customer convenience. The option for direct deposit adds to the flexibility of the account, which is a significant plus. However, there is one aspect that could be improved. To upgrade from a standard to a plus account, direct deposit is mandatory. As an entrepreneur who is self-employed, direct deposit is not a feasible option for me. I propose that the bank considers alternative criteria for leveling up the account status. For instance, maintaining a high minimum balance could be one such criterion. Additionally, the bank could consider criteria like a certain number of transactions per month or the use of bill pay services as qualifiers for an upgrade. Overall, my feedback is overwhelmingly positive, with a 99.9% satisfaction rate. I believe with a minor adjustment to the account upgrade criteria, the One Card could perfectly meet the needs of a wider range of customers, including those like myself who are self-employed.
United StatesBad customer service
Do not use this. The customer service is bad. They do not want to help you with nothing.
United StatesTrash company!
I put in money via mobile check from my job thinking it would be the fastest way to get it into my account, boy was I wrong. Added it on the 24th then got informed that it can take up to 4 days to be available in the account. They don’t disclose that on the mobile check area before you put it through only after. They tell me it’s going to be in my account by 4/30 11:59pm. Normally when money is put I to the account it’s always done before 12 o clock not this time! Still waiting for my money to be released even though they said the check was accepted there’s no way it would be rejected yet they are keeping my money hostage. Spoke. To 5 different agents all who told me the same thing but none of them will tell me what happens if it’s not in there by 11:59 tonight. Unless you work for Walmart this isn’t the bank you want to use!
United StatesAwesome!!!
Got it in the mail yesterday. First day loading it with cash at Walmart today. Did it at the Money Center. So easy and convenient! Everything posts on the app instantly with no worries. No more traditional banking for me! I am sold! WOOHOO!!! 🙌
United States
Bug fixes and performance improvements
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