United StatesYour money—faster. With Branch, you get instant access to the money you’ve already earned—whether it’s wages, tips, mileage reimbursements, or more. How it works: Branch is a free digital wallet that your company uses to pay you. They can push funds to you faster (as quickly as after each shift or job) and you can also request pay advances from upcoming paychecks.* Order a physical Branch Card to start using your funds immediately. You can also use the virtual debit card that comes with your Branch app as soon as you connect it to Apple Pay or Google Pay. Ready to work and get paid the same day? Once the money’s in your Branch Wallet, you can: +Save, send, or spend SAVE Keep your money in the Branch Wallet and watch it grow. SEND Send your money to external bank accounts for free**—we don’t get jealous. SPEND: Use your Branch Card to shop online, pay for gas & groceries, and get free cash at more than 55,000 ATMs—anywhere Mastercard is accepted. It’s your money—you’ve earned it. With Branch, you can… +Get Paid Faster Branch pushes money into your wallet the moment your company pays you. No more waiting for bank delays or paper checks. +Create Your Own Payday When an unexpected bill pops up before payday or you just need money now, Branch is there. Take an advance of up to 50% of your earned wages ahead of time if needed. +Enjoy Zero-fee Banking The Branch Wallet comes with zero fees, so you can say goodbye to overdraft charges, ATM fees, and other hidden bank fees. +Gain Peace of Mind with Card Security Easily lock/unlock your card for an added layer of security. +Pay Bills Use your Branch Wallet or card to pay for recurring bills, subscriptions, and auto-payments. +Transfer Money Easily Instantly move money between other bank accounts. +Pay On the Go Contactless payments are easily enabled through Apple Pay or Google Pay. +Sign Up in 90 seconds Start getting paid right away. Need help? Our responsive customer support (from real people!) can help you via email, phone, or chat. If you have any questions or comments, please reach out to us at [email protected] Disclosures *Timing and availability may vary depending on the company’s deposit schedule. **There is no cost to use the app or Branch debit card. However, you may incur a small fee if you choose to transfer your funds from the Branch account to an external debit card or account instantly. Banking Services provided by Evolve Bank & Trust, Member FDIC. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.
Been having troubles to login
I don’t have access to the money that I earned that has been deposited to my Branch account because of unknown reasons and customer service is little to no help. I have tried email. I have tried phone calls obviously now I’m going to try through review someone needs to fix this issue !!
United StatesHorrible!!!!!!!!
The worst ever! They should NOT be in business. I started a new job that required me to open an account with BRANCH but when I tried opening it it said I had one already and my employer confirmed, but when I called branch they aren’t able to verify my email of phone number because they don’t match, everything else matches and they confirmed my deposit amounts and dates which means they are aware of my funds going in to an account. It’s been over a month and no help, they keep saying you don’t have an account, contact your employer, but they have already violated their policies by confirming my deposits and confirming that the person using my information is using an email that ends in @icloud. They don’t have the right infrastructure to be in business they do not have managers so they won’t transfer you to get help. This company is the worst and I truly hope they get fined and close down.
United StatesNew device detected
I’ve been using the same device and I’m prevented from logging in everytime
United StatesTerrible. Horrible. Awful. Worst possible card.
Completely ridiculous and is just a big hassle. The worst part is, HARDLY ANYONE ACCEPTS IT!!!! Can’t even use it for much of anything. The customer service is completely non-existent. It blows my mind that this is what our world has come to…these terrible “companies” that completely screw the consumers (their customers) over whilst offering no advantage in even using their service. But in most cases, you have no choice. So whatever…Oh, and customer service?! Whoops! I already mentioned that….must be wishful thinking…..THIS COUNTRY IS BEYOND GONE!!! COMPLETELY DYSTOPIAN NIGHTMARE!!! I think Branch would be an EXCELLENT choice of mascot for this H*ll-Hole. Ugh-ugh…..Ugh… but this review is probably pointless because most of us that use this awful card have no choice, so there’s that.
United StatesTricked Into A Fee
This app endlessly pushes the instant transfer option to its users which of course costs a fee. When transferring funds you are given two options - instant transfer a $5 fee or bank transfer for free. If you select bank transfer the app again asks you if you want to do an instant transfer instead. More than once I’ve gone too quickly and accidentally hit yes to this second popup, and unintentionally paid a fee to transfer my funds. This feels predatory. If I select free transfer, I should be able to complete the transfer without getting tricked into paying a fee.
United StatesWon’t connect, no support.
Every couple of weeks. It drops my bank account and won’t let me relink to it. I have to spend hours on support chat trying to fix it.
United StatesTotal lack of customer service.
I had been diverting a portion of each paycheck onto my Branch account to save for Christmas. Then when Walmart.com charged me twice for the same item, I approached Branch to resolve the issue. They just didn't. And it took the involvement of the Better Business Bureau to get my money back. I stopped the direct deposit to the card and drained the funds. I won't use this again.
United States
Bug fixes and performance improvements. Thanks for using Branch!
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