United StatesAccess Northwestern Mutual accounts and stay on top of your finances on the go. The Northwestern Mutual app allows you to: • See historical performance and transactions of your Northwestern Mutual investment accounts • See details of your Northwestern Mutual insurance policies • Make premium payments for NM Life, Disability & Long-Term Care plans • Enroll in autopay and never miss another premium payment • Get contact information for your NM financial team • Link all your accounts, such as banking, credit cards, retirement, investment and loans into one centralized location • Categorize and monitor your financial transactions to see where your money is going • View and track your total net worth • Securely and quickly access your account with Touch ID or Face ID We will continue to improve our app and add new features that will make managing your finances even easier. As we expand our mobile offerings, we look forward to hearing your feedback. With your help, we can ensure the best possible customer experience. -- Copyright © 2024 The Northwestern Mutual Life Insurance Company. All Rights Reserved. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries.
Awful account linking
App is pretty good for assets sitting at NM. Good info. Decent insights. Pretty good UX. But total fail if you want to see other accounts and assets at other institutions. Account linking is clunky and unreliable and constantly requires relinking. Duplicate accounts at times. And then there this total nonsensical home value. Last week my house apparently lost 60% value overnight. Anyway. NM clearly isn’t interested in providing a complete view of my financial picture. Maybe this is to encourage me to move all my assets to NM. Having the opposite effect. I’m surprised their network of advisors and brokers arent all over this. They should want to see everything reliably. Like NM. Hate the app. Let me link my accounts and see it all.
United StatesBig report
When linking a bank account, after clicking “I am human” checkbox, the page stuck and never proceed to login. Please fix it
United StatesDocument death loop
Signing up was easy, creating the account wasn’t an issue, but filling out any of the information on the health history is not possible on the app in its current state. After navigating to the proper tab to begin the questionnaire and tapping on that, it brings you to a separate screen in the app to verify DoB and SSN after which you must accept the terms of service - all standard practices. Only downside is after you do this it brings you back to the verify DoB and SSN then into the accepting terms and again. I did this 5 or 6 times to see if it was just a glitch. Got the same thing. Closed out the app and tried again with the same result. Tried accessing it through the pending questionnaires and it brought me to the same page, after closing it out it brings up a page that breaks down all of the perks of going through NWM and what they offer, it asks you what type of policy you want to look at and after selecting the policy that I spoke about with my rep, it just said “we will contact your rep and he will follow up with you shortly” I work in close proximity to other app developers, it really isn’t hard to fix these issues. To see it from a company that has so much backing is astounding.
United StatesTerrible service from rep Brandon Lamar Wilson
I assigned this agent to me as he sold himself on instagram as if it was legit business with this company. By the time this was all done but I didn’t move forward he sold my information now I can’t stop getting calls from their telemarketing company. I trusted this man with my information but how could I he lives in Georgia. That was my mistake. I had to get a new number because of this.
United StatesLinked Accounts Never Work
Nice app layout and ease of navigation, but why do my connected accounts always have an issue or never update? The net worth summary would be great if it was able to pull information from my accounts…:(
United StatesPoor design, provides no information on your acct, except how to send NWM more money.
Worthless. Wanted to have a place to review coverage, policies, cash value. All this app does is - please buy more, we won’t tell you what insurance you currently have with us. My one horse credit union has a better app
United StatesEnroll in Autopay Button Doesn’t Work
The Enroll In Autopay button doesn’t work. That’s all.
United States
Performance improvements and bug fixes
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