Download the MassMutual app to manage your life insurance and retirement account details in one place and on-the-go: you can handle payments, review balances, pay down premiums, review policy info, and much more! With the MassMutual app, you can: • See your MassMutual detailed policy information, including policy bill, tax and annual statements • Navigate account details with ease, using intuitive navigation and enhanced user interface • View and manage your beneficiary information • Request a cash loan on your life insurance policy • Stay organized with paperless documentation • Manage payments with self-service transactions • Make a one-time secure online payment • Pay down the loan principal on life insurance products • View and pay multiple premium bills and loan interest • Set up recurring payments • View billing and payment details, including payment history Please note that in order to use the MassMutual app, you’ll need to have an account or policy with MassMutual. Registration is a few easy steps. If you are already registered on MassMutual.com or with the MassMutual app, you can login with the same username and password.
Great App
A beautiful user friendly app
United StatesLogged out forever
The app decided to log me out in November 2023 and is refusing to let me log back in, tech support is lacking
United StatesTechnology is sub standard. Login goes nowhere. I’ve tried repeatedly over time.
Useless tech
United StatesLogin Issues
I have used this app for years, and the recent update is a serious downgrade. I never get the option to log in with Face ID anymore. Every time I log in, it is turned off. Then I enable it again and it isn’t available the next time. I have to log in with email and password, which isn’t a huge deal except it takes several minutes to log in. It usually takes long enough that I just pull out my laptop, open a browser, go to the website, and login that way. Usually by the time I’ve done all of that, my app is still not done with the login process. The app has some nice aesthetic improvements, but overall, has taken a huge step backwards. I don’t care how nice the app looks if I can’t even log in to see it.
United StatesMass Mutual app
Downloaded 3 times. What opens looks like a picture of a building and iPAD screen is frozen, nothing to tap on like a menu bar……useless!!!! Just deleted,never seen this happen before.
United StatesHow do you open app?
An office building shows up but that's all
United States⭐️
RetireEase Annuity information is missing and the contract information is never available. Not to thrilled with MassMutual and their products.
United States
This version brings a refresh to our Documents experience along with policy details for select group life insurance policies. Look out for additional updates in the future - and as always, thank you for using the MassMutual app.
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