Manage your transactions securely and easily from your smartphone or tablet! The app is designed for private and/or professional use, you only need to have a current account with us to use it. How does the ING Banking app simplify your life? • Check out the balance and history of your savings and current accounts at a glance • You can hide the amounts using 'private' mode • Set up an alert to receive a notification when funds land in your account or when a transfer doesn’t go through due to insufficient balance. • Instant transfers in euros (SEPA) • Increase your debit card limit or order a new one • Use Payconiq to pay for your purchases in certain stores or online by simply scanning a QR code • Use Bancontact to reimburse your friends or family instantly or make online payments • Benefit from cashbacks on major brands through a loyalty programme • Manage your subscriptions, and even delete that gym subscription you don't use any more • Many exclusive competitions • etc. Easy installation with itsme® or with your ING card reader and ING debit card. The app installs in just 2 minutes. Secure access Once the app is installed and your profile is created, you can access it using a 5-digit secret code. For your security, the app is automatically locked after 3 minutes of inactivity. Not a customer yet? Open a current account on our website ing.be! It's easy, quick and completely secure! More information? Visit the Self-Service area for an overview of the services available online: ing.be/espaceselfservice, or call us at +32 2 464 60 04, Monday to Friday from 8am to 8pm, and Saturday from 9am to 5pm. We will be happy to help! Please take a minute to share your thoughts on the app using the "Service" tab. This will help us improve and provide you with an even better customer experience.
Happy customer
Things are going very smoothly on the ING mobile app. Despite the fact that I live in the USA and thus all my banking goes through mobile app. Also I feel comfortable with the level of security for my transactions. Both in and out. I am a very happy customer. IRG.
Issue
For two days now I cannot view past transactions
Andras
So far my experience with ING has been outstanding….
Don't update to IOS 16! Current Accounts page disappears
Hi ING Developers, I know everyone yells at you all, but I think you've done a great job with the App these past several years. I just wanted to bring your attention to a NEW problem....related to the latest App update & IOS 16. Here in our offices the past few days, on many iphones (Xand XR and up) IF a person both updates the ING App to latest version AND they update to IOS 16, their "Current Accounts" page completely goes blank. Nothing shows, just a dark screen. Weirdly, it now even does this if you go to any computer (laptop or desktop, windows, apple, or Linux--with any browser), the same thing happens. I know of several people this is happening to right now, and I know you must be getting telephone calls about it. Hope you can get it fixed reasonably quickly :-). Sincerely, D.P.
Credit card statements
İt’s unacceptable we can not access our credit card statements online when every other of your competitors, even Beobank, has gone for paperless. We still keep getting Visa card statements by mail, in a very old fashioned way with ING living in Stone Age. What a waist!!
Non-functional app again
After using the new app for several months to do all my transactions, now suddenly my current account does not show up in the app. This is why I never used the old app. Unbelievable that the “new” app is now completely useless, just like the old one.
Can’t create more than one profile
Can’t create more than one profile. Impossible to mange two different accounts.
Safeguarding your money is our priority. We will never text or call you to make or authorise payments. If you're ever in doubt with a communication claiming to come from ING, stop what you are doing and contact us to verify if it might be a scam.
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