Awards and Recognition * Rated Excellent by PC Magazine * 2021 Fortress Cyber Security Award Winner * 2021 Cyber Defense Magazine Global InfoSec Award Winner * 2021 Fast Company World Changing Ideas Award Winner * 2021 American Business Stevie Gold Award Winner *This app requires a valid IDX Identity or Privacy subscription in order to use. *For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit https://opm.myidcare.com to access your account. Your identity protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX Identity is the only protection with a 100% Recovery Guarantee or your money back* IDX Identity works around the clock to monitor your personal information and with the IDX Identity mobile app you’ll have access to your identity protection wherever you go. The IDX Identity mobile app allows you to: • Receive alerts and notifications • Report suspicious activity • Lock and unlock your credit report with the push of a button** • Get your monthly credit score** *Recovery Guarantee We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event. *$1 Million Insurance Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source. **Requires Premier subscription
IRS and id.me installed this on my ipad and i have no access to it
Knew this was coming. Watch out. Planted and visible in general settings but have no access. This is spyware. Time to call apple.
Useless
Shows exposure but does nothing to remove information.
Trash
Had this service for a data breach and my identity got stolen while I had this service. Now they only reimburse you for fees. Like really. Never got one alert. It was still saying that everything was fine. I canceled and removed the app.
Garbage
Was given this by Caesar’s as part of data breach and this is the most generic useless credit monitoring app I have ever used! It don’t even show you your credit to anything! What a waste of time and Caesar’s must have paid for the cheapest one around. Useless
Works but limited functionality
No problems logging on but the dashboard only has Cyberscan results (the fingerprint icon) and a password checker. All the other functionality shown in the screenshots is missing and there are no fancy score displays. Very disappointing.
App is now working
When I first tried the app it was broken and wouldn’t sign in. After emailing customer support they seem to have fixed it because I can now login.
Horrible app and customer service
Was given this service for free due to mine and my son‘s identity being breached through a hospital being negligent. Called their customer service with concerns , after speaking with the customer service who the most unhelpful person I’ve ever spoken to in my life ;I finally told her to have one of her managers call me back so I could maybe speak with somebody who might have knowledge about my question and concerns. The hospital who was negligent at least could’ve hired a reputable company to assist with credit monitoring service;but it seems they hired the most cut rate service they could find to save them money. WHAT A WASTE OF TIME AND SERVICE!!!!
Getting started with an IDX account is now easier than ever because you can start your journey with the mobile app. Before, access to the mobile app required you to already have an IDX account, but now you can create an account through the mobile app. If you received a notification from IDX in the mail, you can follow the instructions in the notification letter to get started. Otherwise, you can sign up with a free account.
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