Designed specifically for small to medium-sized businesses looking for an affordable, yet powerful payment solution. Transition smoothly from traditional to modern point-of-sale without the hassle, thanks to our user-friendly and feature-rich platform. Full Payment Flexibility: Accept all payment types with our cloud-based system. From credit card and debit payments, to mobile wallets (ApplePay and GooglePay) and split tabs, we got you covered. Cost-Effective Hardware: Secure Tap, Chip, and PIN transactions with the affordable Helcim Card Reader—no hidden fees or equipment leases! Universal Compatibility: Use Helcim POS on any internet-connected device, from smartphones to workstations, cutting hardware costs. Unified Payments: Manage online and in-person payments with a single account, keeping all transactions and inventories in sync. Free Unlimited Users: Give your team access without extra fees, boosting efficiency and accountability. Inventory Control: Easily manage stock with alerts and updates through our integrated system. Lower Processing Fees: Enjoy competitive rates with our Interchange Plus pricing, reducing transaction costs. No monthly fees! Seamless Checkout: Support for third-party thermal printers and barcode scanners to enhance the checkout experience. Exceptional Support: Get fast, dedicated assistance from our 5-star customer service team, ensuring your success.
App is all bit useless
New to this platform but so far the desktop application is ok to good, but the app is very dysfunctional. Once I navigate into some details of a transaction, there is no way to back out of where I’m at to get to back to main/home page. Very frustrating. Have to wait a frw hours and reopen and relogin to start over again. Fail.
United StatesApp is unusable on a mobile device
I often use my phone or iPad to do invoices. Last year it was manageable. Now every time I need to do anything I need a desktop computer otherwise I’m dead in the water. This is worst app I’ve ever used for anything. I can’t even leave invoices with my customers before I leave their houses anymore. I have to wait tell I get back to my computer to do it. Also whenever I upload photos to invoices from the camera app the Helcim app crashes. Other than that the service has been “okay” for my needs.
United StatesUNRESPONSIVE - SKIP THESE GUYS
This company is a joke. It’s been 2 weeks I’ve been waiting to get approved. Sent two emails, never heard from them. They’re sleeping. Hard to take anyone seriously when they can’t even respond in a timely manner. Smh.
United StatesView Prior Invoices
Without the ability to view a customer’s previous invoices, specifically price and quantity, the app is pretty useless. Why show prior transactions, the CC on file, and the entire customer info file, but not have the order history available? Doesn’t make any sense. I will update my review to 5 stars if this is fixed.
United StatesTHE GRAVEYARD
“My experience with Helcim has been extremely disappointing. Despite their claims to help grow businesses, my interaction with them has only served to cripple my operations. Their customer service is abysmal, as evidenced by a three-hour wait time for a response to a pressing issue. Even after requesting a return phone call, I received no such courtesy. To make matters worse, Helcim failed to process a significant $24,000 transaction and did not inform me directly. Instead, I received an email notification, which is wholly inadequate for someone processing substantial transactions. As a high-volume merchant, I expect more proactive and efficient communication, especially considering I had explicitly informed them of the nature and volume of my business from the outset. Their mishandling of the transaction has now necessitated an additional five-day delay in reversing the payment to the customer's account, causing significant inconvenience and potential damage to my business relationships. It's fortunate that the customer in question is known to me; otherwise, the repercussions could have been far more severe In conclusion, my experience with Helcim has been nothing short of detrimental to my business. Their incompetence and lack of consideration for high-value transactions are inexcusable. I strongly advise others to exercise caution when considering Helcim's services, as their ineptitude could have serious repercussions for your business
United StatesGood so far
I’ve got a second generation card reader and it’s been smooth so far, my phone is on Wi-Fi when I use it but I’ve had no issues with the bluetooth connection
United StatesConstant Issues
Software never stays connected to the card reader. App is difficult to traverse. Reports and summaries are unclear and difficult to access.
United States
The latest version contains bug fixes and performance improvements.
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