With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 511563. Please Note: If your card begins with 533248 DO NOT download this app. Please look in the app store for the same mobile app logo with a short description stating that the app is for cards which start with the numbers 533248. Direct Express cardholders will be able to do much more with this new mobile application on the go, including: ● Account(s) Management – Activate & check your card balance, manage your or your Benefit Recipient’s funds, Review Transactions, Set Alerts, Download monthly statements and much more. ● Login securely using Biometrics ● Manage Alerts – Set Alerts to track activity and improve the security of your card ● Go Paperless – Download your monthly account statements online ● ATM Locator– Find ATMs and cash back locations nearby Mobile Security Your security is our utmost priority. Direct Express® application is loaded with whole new security feature set. Mobile data transmissions and account information are highly secure. © 2020 Comerica Bank
What happens to the app?
I can’t get it to even leave the front page. My card starts with 5332 so I have to use the other app but I pull it up and it just has the picture and I can’t get it to leave. I’m thinking about canceling my account because this happens just too often.
United StatesDO NOT USE
Do not use this app, and if you have a means of obtaining your benefits via a different account to have then deposited into, use that instead of Direct Express AT ALL. I can’t access my monthly benefits to pay my rent currently because someone canceled my card, ordered a replacement, and had it delivered to an address I have never lived at in another city. They say they safety, and security, is their top priority, but I’m sitting at a call log of 50 attempts currently to get through to someone so that hopefully this can be resolved and my family isn’t evicted right before Christmas. DO NOT USE
United StatesSpiteful company
I received the letter at my current address, where I live from the company, stating that I would be receiving a new card within 45 business days. The card never showed up so I called the company to ask when I would be receiving the car. They told me that the card was sent to my old address where I lived seven years ago, she then told me that she could send me the card to my current address with Xpress shipping for $13 and I told her no I’m not paying $13 you sent it to the wrong address hence your fault. And why did I receive a letter to my current address stating I would get a new card then they send the card to an old address. Long story short, they charged me $13 anyways and sent the card express shipping and are refusing to give me a refund.
United StatesDo not use while traveling
Do not use while traveling. Too many “frequency” fraudulent declines. Major airlines & hotels & car rentals will not accept & will be declined. Disaster looms. Heads up!!
United StatesApp freezing
When there is an update the app does not even load
United StatesUseless Application
This Application no longer works
United StatesCannot login
What good is a app if you can’t log login?!!!!
United States
Performance improvements and minor bug fixes.
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