United StatesChubb Mobile: Delivering hassle free insurance anytime, anywhere. We look for ways to do more(SM). Chubb’s mobile app helps you access what you need by providing many convenient features including: • Ability to view your auto ID cards digitally on your device • Receive accident support and assistance tools when you need it most • Report a claim in one simple step • See your agent information and contact them when needed • Find all of your most pressing questions answered in one place NOTE: To access your Chubb account on this app, your Masterpiece auto policy must be active.
Lousy website
Your website is old and clunky, VERY slow, failed multiple times trying to do the simplest of tasks, wasting my time. Very inferior.
United StatesAPP fails the client
APP continually fails to load Client information and disconnects. You can do better. I’m paying for this service. Let’s get it right.
United StatesConnectivity issues where Chubb server is down during sessions
Chubb server is responding that it can not retrieve information due to possible internet connectivity issues(!) but if there were connectivity issues, it the server would not be able to be contacted nor reply with error messages. My device is connecting to other addresses on the web.
United StatesBad first experience
Your app went into a haywire mode where I couldn’t do anything. Just kept flashing from page to page. A very bad first impression.
United StatesVehicle tag number
Looking at my insurance card I noticed that my vehicle tag number does not appear. In the future is it possible to include this information on the insurance card.
United StatesNot User Friendly
Not user friendly and hard to find auto insurance cards only. Must go through the process of reading/scanning through documents to get to cards. Need a card only selection.
United StatesMultiple policies
Very difficult to navigate across policies
United States
Bug fixes and Enhancements
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