Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and Manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®
Horrible
Literally the worst benefit you can have.
United StatesReview
Extremely difficult to get anything reimbursed
United StatesApp
I attached 2 receipts. I double checked and saw them both on there. It got denied. I checked on the response and only saw the receipt. So either the app or the person deleted the letter from the dr which was required. Put my bank info on the app. I got paid once via my bank. Now they all come in the mail. When a claim is denied there is no way that I can see to respond back to the person who denied it to say the receipt and letter were both submitted with the claim and let me re-attach the documents.
United StatesReview
Very easy to use
United StatesCommunication lacks
I submit dental claim once a year for visit. Always have a problem getting paid. We call to find out what else we need. The customer service folks never seem to know. They say they’ll resubmit but I don’t think they usually do. It’s a real hassle to get to use our own benefits legitimately.
United StatesNot good
Hard to fix issues. Meaning when want to add several recipes when needing to justify claims submitted for health care places. Shouldn’t need to justify healthcare expenses to healthcare company insurance is through or if it’s with dental place. Just common sense.
United StatesReimbursement
Website is very user friendly and representatives are always professional and polite.
United States
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