Digital banking made easy. Enjoy the most innovative banking experience at your fingertips. Wherever you are. No paper, no tokens and no need to visit a branch. Sign up with your ID or passport in minutes. Choose your level of membership with transparent pricing and no hidden fees. We work for you and you only. Enjoy multi-currency cash and savings accounts with international and local transfers. Your deposits are protected up to €100,000. Instantly use digital Mastercard debit cards with mobile wallets or have a plastic one sent straight to your home. Always best foreign exchange rates with zero spreads on transfers, payments, and cash withdrawals. All the banking services you will ever need. Fully digital end-to-end: just a click away.
Horrible bank
I cannot believe how bad this bank is. The app os great and the people are all very nice and polite. The problem is how services are delivered. Everything takes forever, i never received my debit card (thank goodness for applepay support) and getting in touch with anybody is like pulling teeth. Recommended for people who do very little banking and just need to deposit money somewhere. Otherwise absolutely terrible.
App is very good. The support behind it is not.
This is a good app. The quick access to chat support staff who are usually able to address basic needs is also very convenient. However, other simple tasks (such as changing a phone number) can take WEEKS. Transferring money from one account to another can sometimes take WEEKS. No phone support is available and NO phone numbers are listed or available for any branches. Email support is almost completely useless. Hey Aion - there is no point in having a good app if it’s backed by criminally slow and incompetent service and a dedication to avoiding contact with customers at all costs.
Total disaster 😡
I could not login and thus have no access to the chat. My account is now blocked and I have no way to sort it out.
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No way to open an account
It says download the app and register. But there is no registration in the app. Just the request for the invite code??!!
Terrible app😡
Since the switch over from Monte Paschi, nothing has worked. I still don’t have a debit card after several requests submitted through the app. Customer service is courteous and friendly, however there are no results. One would think a bank would know how to do business as a bank. I’ve never experienced this level of incompetence.
The worst bank in Europe made an app!
And it’s the worst app in Europe.
Bug fixes and performance improvements.
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