The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime! ACCESS YOUR ACCOUNT · Create your online account · Enable Touch ID or Face ID for lightning-fast access to your loans! · Recover your username or reset your password if you're having trouble signing in · Use verification code to securely access your account information · Change your password and manage your biometric login preferences from your account profile ACCOUNT DETAILS AT YOUR FINGERTIPS · Visualize your loan balance · View your individual loan details · See a history of payments you've made · Update your contact information and manage saved bank accounts · Access your bills, letters, and tax documents · Upload photos of documents required for account change processing MAKE PAYMENTS · Schedule payments quickly with saved bank accounts · Target payments to specific loans · Payoff loans (with current or future date quotes) MANAGE DIRECT DEBIT · View Direct Debit details · Suspend a scheduled Direct Debit payment · Cancel your Direct Debit agreement HELP CENTER · Access American Education Services contact information for obtaining customer support. · Submit account related customer support inquiries. PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS · Get payment estimates for repayment plans that best meet your goals · Change your payment due date · Review the status of your request for Income-Driven Repayment (IDR) Plans
Major issues
The app is ALWAYS crashing and takes multiple attempts log in.
App
Sucks…..
Terrible Interface
I get that students will need a loan to help pay for education and that it’s vital. Avoid this service and utilize a local credit union as you’ll get better features and lower interest rates. Autopay has never worked, signing in never works on iOS, you can’t edit or remove bank accounts once you’ve added them, and the app is just insanely clunky. Do your research!
Useless
The FaceID login never works and I have to sign in 4+ times and I put my information to receive an error message saying my account doesn’t exist.
Trash
Garbage
App keeps me organized on payments
App is useful for tracking loan payments and status.
Facial recognition
My only problem with the app is that the facial recognition never works. I always end up having to type my password in.
Performance and Security Updates
Subscribe our newsletter and get useful information every week.