United StatesFaster. Smarter. And soooo good lookin’. The official Alamo Drafthouse app has been rebuilt from the ground up to get you into your seat quicker and easier than ever before. With elegant, intuitive design and a host of new features (plus many more on the way), this is your new favorite way to enjoy your experience at Alamo Drafthouse. * Skip the lines. No need to visit a kiosk, a box office or your office printer. Head straight into the theater and have a seat. * Keep your wallet in your pocket. Securely save your credit card details to the Card Vault. * Find your favorite seat. Easily flip through showtimes to see which seats are available before you buy your tickets. * Not feeling it tonight? Get a refund directly on the app up to one hour before the showtime. * Snag some stuff. Add limited edition Alamo Drafthouse and Mondo merchandise to your purchase with just a touch. * Dig deeper. Watch movie trailers, see what's playing, and scope out what's trending. * 24/7 access to your Victory account. Check your rank, earn rewards, and use them directly in the app. Never visited an Alamo Drafthouse location? We’ve got locations across the country, delivering the best film, food, and drink all in one seat. Learn more about us at drafthouse.com, facebook.com/alamodrafthouse, twitter.com/alamodrafthouse, or instagram.com/drafthouse. Ashburn, VA | Austin, TX | Charlottesville, VA | Corpus Christi, TX | Dallas, TX | Denver, CO | El Paso, TX | Houston, TX | Kansas City, MO | Laredo, TX | Los Angeles, CA (coming soon!) | Lubbock, TX | New Braunfels, TX | New York, NY | Omaha, NE | Phoenix, AZ | Raleigh, NC | San Antonio, TX | San Francisco, CA | Springfield, MO | Winchester, VA | Yonkers, NY
So Bad it’s Terrible
This app is surprisingly terrible. I don’t know how many times while at checkout, the “uh-oh” screen pops up and then I refresh to see that my previously selected seats are now taken, so I opt for less desirable seats. The less desirable seats are purchased. Then after a few minutes the original seats we wanted are open again! It’s maddening.
United StatesThe app stinks, Season Pass isn't much better
It takes more clicks to access your purchased tickets now. And a convenience fee for Season Pass holders? Who is this going to? Your workers sure aren't doing anything.
United StatesVictory Rewards…lol
Where are the victory rewards?? Very few and far between. They’re only good for new accounts. When they are offered, they expire within only a couple of days, not allowing for planning even a week ahead of time.
United StatesConvenience fee?
My friend tried buying tickets at the theater. He was directed to the app and told they don't sell tickets in the theater. The app charges you a $3 convenience fee for buying a ticket on the app. This is so gross. You force us to use the app and then charge us $3 to do it? That's just gross. Exceedingly poor customer treatment.
United StatesDoesn’t Work for Season Pass Holders
It doesn’t progress past the payment option if using your Season Pass. It used to work great but seems they’ve screwed it up with the latest update.
United StatesFix seating
Y’all really need to fix buying seats. I’ve had people choose seats right next to me in an empty theater at the same table. Unless there are no other seats available then it’s understandable but stop creeps from buying seats next to others
United StatesLess than an hour cancellation is stupid
I changed my mind about going to a movie and I can’t refund a ticket because it starts in an hour. I didn’t realize how late it would get over and I have to work early. Remove this stupid feature
United States
Bug Fixes and Improvements.
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