IPIC Theatres

The theatre's are great but the app is awful. First, apple pay never works, second when viewing on an iPad the app does not rotate to landscape making it difficult to navigate the app. News flash iPIC- iPads are mostly in landscape since that is how we type on the keyboards and the cases are designed to stand up the iPad in landscape mode. Third, app signs you out but when you sign back in, the app may or may not accept the login. You may have to type a few times to get the app to respond. For the price of the tickets, food and booze one would assume they can afford to build a better app. Again, theatre great… app not so much!

Christmastree15Mon, Apr 15, 2024

United States

you have to login every time you open the app. tried to refund a ticket and get error messages. says accepts apple pay but when you try to pay for apple pay it errors. great theatres but horrible app

Evat281Sun, Mar 3, 2024

United States

it should let us keep the password to log in

J loves dogsMon, Feb 19, 2024

United States

I’ve been going to IPIC theaters for years and I love the experience.However I hate their mobile app!I have often had issues when paying for my seats-“stored card “doesn’t stay stored or it can’t find a payment stored.The recent change to the app has not improved things.The app now appears strangely-does not seem to fit the screen and you have to almost guess the date you are trying to find to select ticket’s because it only shows the first number of the date-e.g. for the 30th it just shows 3…..Just tried to reload my credit card.I entered all info correctly but would not store card as the state would not populate even though I entered the correct zip.It would not allow me to enter my state either.I eventually looked up the 4 digits that follow the regular zip code.I entered these and IPIC then would finally store my card!!!Also I’m frustrated by being unable to pay by Apple Pay as this shows as an option on the screen but then it says that Apple Pay is not an option……! IPIC NEED TO FIX THIS APP

SkatemcTue, Jan 30, 2024

United States

I don’t go to the movies weekly, but I have noticed that the app frequently signs me out. The displayed user name suggested is not the email address associated with account Since the actual email address associated with the account is long, I copied it from the keychain, but the app would not let me paste it in. So I selected the suggested value, selected it and pasted in the correct value. Then I returned to passwords to copy the password, but the app refreshes the login screen, thereby wiping out the email address that I had just entered. My solution? I pasted the values into a new email, copied the entire string of characters, returned to the app, selected the suggested username, pasted in my copied string of username and password, then selected and cut the password portion of the string, and then pasted it into the password field. This is an awful lot of work. Thank goodness that I do not have to do this for my other apps.

Frustrated 34567Sun, Jan 14, 2024

United States

This is one of the most infuriating apps I have ever used!!! Please please just fix it. It logs me out every single time so I have to log back in every time I use it but it won’t work any any keychains so I always have to type in my login in information. Then there is payment where Apple Pay is clearly an option at the bottom but any time I try and use it it tells me Apple Pay isn’t accepted. These issues have persisted for years now and as much as I love going to the IPIC there is zero excuse for this app to be such absolute garbage. And now it appears like there is an identical IPIC app with a different color icon?!?!? So is this one abandoned? What’s with this second app? Someone at IPIC needs to wake up and do their job

KaizokuPandaWed, Nov 8, 2023

United States

This app would always have some internal error and would not process anything.

Dr.SCKFri, Nov 3, 2023

United States