publisher
category
price
Freestore
Reviews
5 (6)
United States
Description
Remote Support Using AR
Solve problems faster with remote support using augmented reality Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live. Why Splashtop? - Reduce downtime by remotely guiding on-site personnel to resolve issues - Enable technicians to support multiple off-site locations and decrease truck rolls - Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance - Increase first call resolution rates Experience Splashtop AR Today 1) Download the Splashtop AR app on the devices/computers you would like to connect to 2) Share the session ID with your remote technician 3) That’s it! Your technician can now provide the remote support you need! *Technician will need to purchase Splashtop AR to utilize. Key Features: - Cross-Platform - Bidirectional camera sharing between desktop and mobile - Interactive AR annotations - Two-way VoIP communication - Session recording - Session notes - Freeze frame - Remote turn flashlight on/off - SSO integration - Device management - User management
Category Ranking
Review Breakdown
Screenshots
Reviews
Wow, great application! Very helpful.
Easy to interact with. I am able to receive support when working on hardware, also help teach others with the AR features.
NR145986Mon, Apr 4, 2022
United States
Perfect solution for remote support!
Great technology to help support with real time visual context. Great job Splashtop.
Goldrush73rFri, Mar 25, 2022
United States
Amazing App! Remote Support at it’s best
Amazing app to support less technical people. It gives me eyes to guide non- tech people to resolve real technical issues. I dont need to leave my chair at the confort of my home- office to do that. Also Splashtop team/ sales and support are so amazing.
MariMariNYCThu, Mar 17, 2022
United States
Download & Revenue
About
Bundle Id
com.splashtop.sos-arMin Os. Version
14.0Release Date
Thu, Oct 7, 2021Update Date
Tue, Feb 20, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
3.86MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish, ChineseSupport
What's New
version
3.6.4.0updated
2 months ago- Security improvements. - Various bug fixes.
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