AR On-Prem

Solve problems faster with remote support using augmented reality.

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.


Quick Guide:

1.	Download and launch AR On-Prem app on your iPhone/iPad.
2.	Share the session ID with your remote technician.
3.	That’s it! Your technician can now provide the remote support you need!

*Technician will need to subscribe AR feature from Splashtop On-Prem license to utilize.
*AR feature is supported by Splashtop Gateway v3.28.0+ and Splashtop On-Prem app v3.6.8.0+

Key Features: 
-	Cross-Platform
-	Bidirectional camera sharing between desktop and mobile
-	Interactive AR annotations
-	Two-way VoIP communication
-	Session recording
-	Session notes
-	Freeze frame
-	Remote turn flashlight on/off
-	SSO integration
-	Device management
-	User management