Why juggle between 5 tools when you can get the job done with one app right from the palm of your hands? Need to reply to a ticket or add a note real quick? Open the SuperOps.ai app and do it on the go. Take a quick look at the SLA status, approvals, tasks, and requester information whenever and wherever you are. Want to check the entire list of clients and their sites? No need to find a quiet corner and open your laptop for that! SuperOps.ai’s mobile app lets you view the full list of your clients, their sites, and requesters. Also, call your client with a single click from within the app. Never miss an alert simply because you're away from your desk. Get alerts on your phone, view the associated assets, and the asset details like CPU utilization, disk volume, memory, and more. Don't stop there. Take action on the alerts by instantly resolving the issues right from your mobile app.
It’s getting there!
The I.T. Company I work for migrated over to SuperOps about 6-7 months ago. So far, we’ve been very impressed. Initially, there was some trepidation about switching to an RMM platform that was newer and less-established. However, it seemed the team that was developing it was incredibly responsive and dedicated, and after talking with them, we felt confident in their ability to deliver a quality product. Initially, it was missing some features we liked, but over the last half year they’ve added pretty much all of them, and more! The app itself has gained a ton of functionality, and the quick responses of the team (plus their wealth of knowledge and ability to add features we request) has given us the best RMM experience we’ve ever had. Very impressive, eager to see how much better it’ll keep getting, and happy we switched to them!
United StatesGreat Snapshot of the RMM/PSA
Love the improvements. Keep it going!
United StatesGreat so far but…
This app is good but I would recommend the following two items. 1. Notifications are not working on the app for iOS. I see no settings to alert on tickets or agents. 2. Can’t refresh tickets and assets. Need to force close the app and reload. An option to swipe down to reload/refresh would be nice.
United StatesLooking for mobility and simplicity?
Talk about simplicity and mobility awesome that SuperOps deployed the mobile application! The app is designed to do what every IT in MSP individual it’s looking for if you want more request for more to get started SuperOps is what you’re looking for!
United States
- Silent notification on ticket closure.
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