Designed for existing SmartRent-enabled communities, this app provides community managers and staff with the tools needed to stay on top of time-sensitive maintenance requests. An intuitive interface allows management and staff to easily view all important property, access, work order and unit information all from their phones. Key Features: Community Selection - If you are assigned to multiple communities, you can easily switch between them to manage a particular community’s units and work orders. Unit Management - Manage your occupied and vacant units, leases, unit-related work orders, and resident information. Work Orders - Create, assign and complete work orders for one or multiple units. Leases - The move in / move out process will provision or remove the access code from the resident, the software equivalent of the handing keys to the resident on move-in or them returning their physical keys on move out.
Brand it better
Looks like the normal smart rent app, maybe brand it differently since this is not for tenant use.
Always an issue
This app is extremely buggy and always has some sort of issue.
Glitchy and useless
This is a glitchy piece of garbage. Constant problems. works less than half the time. And the locks these things work with are a joke. These locks eat batteries like there’s no tomorrow and they constantly need reprogrammed. Unfortunately I’m stuck using this for work.
Easily manage all apartments in one app
This app has been great. We manage about 2,000 units and to be able to pull up information on the fly seamlessly makes work so much easier
terrible UX
whoever designed the user experience needs to be replaced by somebody who actually uses the app - nobody using this app would use it if they weren’t shoehorned in by their prop mgmt
Does not let you log in
Have downloaded, deleted, redownloaded this app multiple times. I have never been able to log in on my iPhone 11pro max. Several other colleagues have iPhones and are able to log in but I am unable to use the app. Can only login from safari. Please fix this app
Sick of it
This app does not work properly. I have to keep logging in or it says restarting the app, also it does not work with the thermostat but this is what my leasing office bought into….oh well!!!
We've made a number of bug fixes and performance improvements throughout the app.
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