Description
Microsoft Intune MDM MAM
ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2024 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Category Ranking
Review Breakdown
Screenshots
Reviews
Is this app what you’d give someone
Who only has access to 1/1000th of service now’s capability?
Huskyfan206Mon, Dec 19, 2022
United States
Not Able to Open Tickets from Notifications Window
After updating to version 15.2.0, when I click on one of my notifications…it no longer goes to the Ticket. Nor is there a way to Search for the ticket. If it’s not assigned to me…I can’t view it. Please Fix ASAP.
Romalis LawsonWed, Dec 7, 2022
United States
Download & Revenue
About
Bundle Id
com.servicenow.intune.fulfillerMin Os. Version
16.0Release Date
Thu, Jan 23, 2020Update Date
Thu, May 2, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
120.33MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, Arabic, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Chinese, TurkishSupport
What's New
version
17.5.0updated
1 week agoFixed • Content publishing mobile banners don’t load • The user can’t cycle through carousel images with Voice Over • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation website.
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