publisher
category
price
Freestore
Reviews
4.5 (21)
United States
Description
Always here. Always ready.
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2024 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Category Ranking
Review Breakdown
Screenshots
Reviews
Not sure why this is required to get support
The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.
@oneppoMon, Jul 31, 2023
United States
Works for me
Finally an app that gives me access to my cases, change request and knowledge resources on the move. Love it.
Adi AndySun, Apr 26, 2020
United States
Finally
Something like this app lets me run by business from wherever I am! Another win from the ServiceNow team.
Dustin_1921Sat, Apr 25, 2020
United States
Yes! Support on the go!
Great job!
BornintheUKFri, Apr 24, 2020
United States
Download & Revenue
About
Bundle Id
com.servicenow.supportMin Os. Version
16.0Release Date
Fri, Apr 24, 2020Update Date
Thu, May 2, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
110.89MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, Arabic, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Chinese, TurkishSupport
What's New
version
17.5.0updated
1 week agoFixed • Content publishing mobile banners don’t load • The user can’t cycle through carousel images with Voice Over • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation website.
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